Description: The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error
Remedy: • Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. • If the product has been serviced, check the connectors at the fuser motor assembly and the DC controller. See the circuit diagram for details. If the error occurred the first time the product was turned on, or after a fuser replacement, check the fuser bearings for damage.
Code: 59.00.40
Display: 59.00.40
Description: The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error
Remedy: • Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. • If the product has been serviced, check the connectors at the fuser motor assembly and the DC controller. See the circuit diagram for details. If the error occurred the first time the product was turned on, or after a fuser replacement, check the fuser bearings for damage.
Code: 59.00.90
Display: 59.00.90
Description: ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
Remedy: • Remove the ITB and check for damage. • Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. • If the product has been serviced, check the connectors at the ITB motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.00.A0
Display: 59.00.A0
Description: ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
Remedy: • Remove the ITB and check for damage. • Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. • If the product has been serviced, check the connectors at the ITB motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.00.B0
Display: 59.00.B0 Cleaning motor error Replace Toner Collection Unit
Description: The cleaning motor is stuck, the waste toner chute is clogged, or the TCU is full.
Remedy: If the TCU is full, replace the TCU. If the TCU is not full, remove the TCU motor and check the rotation of the waste toner auger. Replace the TCU motor or the auger.
Code: 59.00.C0
Display: 59.00.C0
Description: Developer alienation motor (M10) error
Remedy: • Use the developer engagement and disengagement drive test in the component test to verify that the disengagement mechanisms are properly functioning. If they are not, replace the developer alienation motor. • Use the manual sensor test to verify that the developer disengagement sensor (SR11) is properly functioning. The sensor is located inside the main drive assembly and cannot be reached for testing. Disconnect the connector (J112) at the DC controller while in manual sensor test mode to verify the sensor operation. If it is not operating, replace the main drive assembly. • If the product has been serviced, check the intermediate connector (J87) of the developing disengagement sensor, the connector (J112) on the DC controller PCA, the connector (J38) of the developing disengagement motor, and the connector (J261) on the high-voltage power supply D PCA.
Code: 59.00.F0
Display: 59.00.F0
Description: T1 alienation mechanism failure
Remedy: • Make sure that the ITB is correctly installed. • Use the T1 roller alienation sensor (SR9) test in the manual sensor test to verify that the sensor is properly functionin. If it is not, replace the sensor assembly. • Use the T1 roller engagement and disengagement drive test in the component test to verify that the T1 roller disengagement mechanism is properly functioning• If it is not, remove the ITB and manually actuate the alienation mechanism. If it fails, replace the ITB. If the ITB is working correctly, replace the fuser drive assembly. • If the product has been serviced, check the connector (J128) on the DC controller PCA.
Code: 59.0X.50
Display: 59.0X.50 Error
Description: The product experienced a drum motor startup error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Remedy: Each cartridge slot has a drum motor. Use the disable cartridge check and run the drum motor component test with the print cartridge removed. If the test passes, replace the print cartridge. If the test fails, replace the drum motor. If the product has been serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.