• Code: 99.00.06
• Display: 99.00.06 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) failed. The product experienced an error when reading header number and size.
• Remedy: Download the RFU file, and then attempt the upgrade again. If the error persists, replace the hard disk.

• Code: 99.00.07
• Display: 99.00.07 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) failed. The product experienced an error when reading the rest of the header.
• Remedy: Download the RFU file, and then attempt the upgrade again. If the error persists, replace the hard disk.

• Code: 99.00.08
• Display: 99.00.08 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) failed. The product experienced an error when reading image data.
• Remedy: Download the RFU file, and then attempt the upgrade again. If the error persists, replace the hard disk.

• Code: 99.00.09
• Display: 99.00.09 Upgrade canceled by user
• Description: A remote firmware upgrade (RFU) failed. The RFU process was canceled by the user.
• Remedy: Attempt the upgrade again.

• Code: 99.00.10
• Display: 99.00.10 Upgrade canceled by user
• Description: A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the header number and size.
• Remedy: Attempt the upgrade again.

• Code: 99.00.11
• Display: 99.00.11 Upgrade canceled by user
• Description: A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the rest of the header.
• Remedy: Attempt the upgrade again.

• Code: 99.00.12
• Display: 99.00.12 Upgrade not performed the file is invalid
• Description: A remote firmware upgrade (RFU) failed. The header number is 1, but the header size does not match the version 1 size.
• Remedy: Download the RFU file again. Make sure that you download the file for the correct product model. Attempt the upgrade again

• Code: 99.00.13
• Display: 99.00.13 Upgrade not performed the file is invalid
• Description: A remote firmware upgrade (RFU) failed. Header number is 2 but header size doesn’t match version 2 size.
• Remedy: Download the RFU file again. Make sure that you download the file for the correct product model. Attempt the upgrade again.