Các lỗi thường gặp

Code :
  • Code: 13.XX.YY
  • Display: 13.XX.YY JAM IN TRAY 1
  • Description: A jam has occurred in Tray 1.
  • Remedy: Clear jam.
  • Code: 13.XX.YY
  • Display: 13.XX.YY JAM IN TRAY 3
  • Description: A jam has occurred in the indicated tray.
  • Remedy: Clear jam.
  • Code: 13.XX.YY
  • Display: 13.XX.YY JAMS IN RIGHT DOOR
  • Description: A jam has occurred in the fuser area.
  • Remedy: CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.
  • Code: 20
  • Display: 20 INSUFFICIENT MEMORY
  • Description: The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
  • Remedy: Press the OK button to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.
  • Code: 22
  • Display: 22 EIO X BUFFER OVERFLOW
  • Description: Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.
  • Remedy: Press the OK button to print the transferred data. (Some data might be lost.)
  • Code: 22
  • Display: 22 EMBEDDED I/O BUFFER OVERFLOW
  • Description: Too much data was sent to the embedded HP Jetdirect print server.
  • Remedy: Press the OK button to print the transferred data. (Some data might be lost.)
  • Code: 22
  • Display: 22 USB I/O BUFFER OVERFLOW
  • Description: The product's USB buffer has overflowed.
  • Remedy: Press the OK button to print the transferred data. (Some data might be lost.)
  • Code: 40
  • Display: 40 EIO X BAD TRANSMISSIONOR
  • Description: The connection between the product and the EIO card in the specified slot has been broken.
  • Remedy: Press the OK button to clear the error message and continue printing. Try to reinstall the EIO card.
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