Description: The product detected a different paper size than expected. The prompt to use another tray displays only if another tray has paper loaded.
Remedy: Load the tray with the size and type of paper indicated, or use another tray.
Code: 41.5
Display: 41.5 UNEXPECTED TYPE IN TRAY <X> LOAD TRAY <X> [TYPE] [SIZE]
Description: The product detected a different paper type than expected.
Remedy: Load the tray with the size and type of paper indicated, or use another tray if available. If the error persists: 1. Reinstall the ITB unit. 2. Reconnect the connectors (J109, J122) on the DC controller PCA. 3. If the problem persists, replace the registration unit.
Code: 41.7
Display: 41.7 ERROR
Description: A temporary printing error has occurred.
Remedy: Try using different paper. If the error does not clear, turn the product off and then on.
Code: 41.X
Display: 41.X ERROR
Description: A temporary printing error has occurred. • X=1: Unknown misprint error • X=2: Beam detected misprint area • X=4: No VSYNC error • X=6: ITB detection error • X=7: Feed delay error • X=8: Fuser too hot • X=9: Noisy VDREQ
Remedy: Press ? to see details. Turn the product off then on.
Code: 48.01
Display: 48.01 TRANSFER UNIT ERROR
Description: The transfer belt has dislocated during printing.
Remedy: Turn the product off and then on.
Code: 49.XXXX
Display: 49.XXXX ERROR
Description: A firmware error has occurred.
Remedy: This error can be caused by corrupted print jobs, software applications issues, nonproduct specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories. 1. Turn the product off and then on. 2. If the error returns, the error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. 3. If the error returns, the error might be caused by the print job, such as an invalid printer driver, a problem with the software, or a problem with the file you are printing. 4. If the error returns, upgrading the product firmware might help resolve the error 5. If error returns, replace formatter.
Code: 50.1
Display: 50.1 FUSER ERROR
Description: The fuser has experienced a lowtemperature error.
Remedy: 1. Remove any paper jams from the fuser area. 2. Remove the fuser. Check the connector (J50) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. If the problem persists, replace the fuser.