• Code: 99.00.01
• Display: 99.00.01 Upgrade not performed file is corrupt
• Description: A remote firmware upgrade (RFU) was not performed. CRC error in the firmware image (bad image).
• Remedy: Download the RFU file and attempt the upgrade again.

• Code: 99.00.02
• Display: 99.00.02 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) was not performed. I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

• Code: 99.00.03
• Display: 99.00.03 Upgrade not performed error writing to disk
• Description: A remote firmware upgrade (RFU) was not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, perform the Clean Disk process. You will then need to download firmware from the Preboot menu. 3. If the error persists, replace the hard disk.

• Code: 99.00.04
• Display: 99.00.04 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

• Code: 99.00.05
• Display: 99.00.05 Upgrade not performed timeout during receive
• Description: A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

• Code: 99.00.06
• Display: 99.00.06 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

• Code: 99.00.07
• Display: 99.00.07 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

• Code: 99.00.08
• Display: 99.00.08 Upgrade not performed error reading upgrade
• Description: A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.
• Remedy: 1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.