• Code: 11D0
• Description: Printhead Cooling Fan Error
  The Printhead temperature does not drop even after the printhead Cooling Fan rotates for more than a specified time.
• Remedy: • Make sure the Printhead Cooling Fan Cable is connected correctly and is not damaged • Make sure that the Printhead Cooling Fan is working correctly. If the Printhead Cooling Fan is not working correctly, replace it. • Replace the Carriage PCA. • Replace the Trailing Cable. • If the error continues, replace the Main PCA.

• Code: 11E0
• Description: Long Term Storage Error
  This error is displayed when the Printer has been left switched OFF for more than 31 days.
• Remedy: • This error can be avoided if the "Store Ink System" procedure is performed before turning the Printer OFF for long periods. • To clear this error: – Turn the Printer ON in error skip mode by holding down the Cancel and Shift keys and pressing the ON button. – Enter the Password to clear the internal error flag: •, •, Shift and OK. – Switch the Printer OFF and then ON again.

• Code: 120x
• Description: Printhead Drive IC Error
  The Piezo Drive IC on a Printhead is either too hot (85C or higher) or too low (-10C or lower).
• Remedy: • Check whether the temperature of the Printhead voltage circuit on the Carriage PCA is extremely hot. If it is extremely high, check the short-circuit of the Printhead and the Printhead Cable using a tester. The Short-circuit may have been caused by the incorrect insertion of the Printhead Cable, internal failure of the Printhead or by a foreign object attached to the Carriage PCA. • Replace the Carriage PCA.

• Code: 1220
• Description: Line Sensor Error
  The Printer has problems detecting the edge of the Media.
• Remedy: • Enter the Sensors Menu (in Maintenance Mode) and select "Printer Sensors". Then execute the "Line Sensor" option, and check if the Line Sensor is functioning correctly by inserting a white piece of paper underneath it. If the Line Sensor responds, then it is functioning correctly. • If the Line Sensor does not respond to the white piece of paper, then replace the Line Sensor. • Replace the Carriage PCA. • Replace the Main PCA.

• Code: 126x
• Description: Trailing Cable Connection Error
  The Trailing Cable connected to the one of the following connectors on the Carriage PCA is faulty. x = 0: Connector 9. x = 1: Connector 10. x = 2: Connector 11. x = 3: Connector 12.
• Remedy: • Reconnect the Trailing Cable to the Carriage PCA and the Main PCA. • Make sure that the Trailing Cable is not damaged. • Replace the Carriage PCA. • If the error continues, replace the Main PCA. • If the error continues after replacing the Main PCA and the Carriage PCA, replace the Trailing Cable.

• Code: 1290
• Description: End of Life of Part Reached
  The end of life of the Prime Assembly has been reached since it has been working for more than 43 hours.
• Remedy: • Replace the Prime Assembly.

• Code: 1310
• Description: Cap Sensor Error
  The cap home position cannot be found.
• Remedy: • Make sure that the Cap Home Position Sensor is correctly connected. • Replace the ISS PCA. • Replace the Capping Station. • Replace the Main PCA

• Code: 1320
• Description: Scan-Axis Motor Heating Error
  The Scan-Axis Motor Temperature Sensor has detected a temperature over 100C
• Remedy: • Make sure that the Scan-Axis Motor Cooling Fan, Scan-Axis Motor Temperature Sensor and the Scan-Axis Motor are connected correctly. • Replace the Scan-Axis Motor Cooling Fan. • Replace the Scan-Axis Motor. • Replace the Main PCA.