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Code :
  • Code: 32:01.1
  • Description: Early Take-Up Reel substrate jam
  • Causes: This system error happens when there is a small amount of substrate printed (less than 79 inches long), and the Take Up Reel sensor detects that the tension bar is (incorrectly) at the bottom of its path, even though the spindle motor has been rotating for more than 3 seconds. The most likely cause of this error is that the user has forgotten to set the switch direction or tape the substrate to the spindle core.
  • Remedy: 1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. If needed, use the Take-Up Reel arrow keys to wind the substrate before resuming printing. 4. To resume printing, press OK.
  • Code: 32:01.2
  • Description: Take-Up Reel substrate jam
  • Causes: The tension bar has stayed in one of its sensor trigger positions for more than 8 seconds.
  • Remedy: 1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. Check that nothing is blocking the movement of the tension bar. 4. Ensure that the substrate is following the correct path along the tension bar and diverter bar.
  • Code: 32:01.9
  • Description: Take-Up Reel substrate unexpectedly removed
  • Causes: The Take-Up Reel has been disabled because the substrate was unexpectedly removed from it.
  • Remedy: Remove all substrate from the printer and reinstall the Take-Up Reel.
  • Code: 32:02
  • Description: Take-Up Reel disconnected at initialization
  • Causes: This message is shown during initialization of the printer; it warns that the Take-Up Reel has been disconnected while the printer was off. This error is also shown if the user tries to enable the Take-Up Reel but it is not connected to the printer.
  • Remedy: Connect the Take-Up Reel to the printer and press OK to continue.
  • Code: 4.63:11
  • Description: Overdrive power regulator open circuit
  • Causes: Overdrive power regulator open circuit. If the error appears in the middle of a print and recovers after cooling down, it could be caused by an abnormal increase in the drying module temperature leading one of the thermal switches to open. See System Errors 15.03:00 and 15.20:01 for more information.
  • Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections and heaters with a tester. 4. Check the drying module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches. • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the drying heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ‘Minimum Drying Power’ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Drying Power to 0, and check whether the error remains. • Check that there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
  • Code: 41:03
  • Description: Media-Axis Motor electrical current limit
  • Causes: Electrical current limit in the Media-Axis Motor.
  • Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of substrate inside the substrate path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. 3. Replace the Media-Axis Motor.
  • Code: 42.10:11
  • Description: Scan-Axis Motor cooling fan not connected
  • Causes: The Scan-Axis Motor cooling fan is not connected.
  • Remedy: 1. Perform the Scan Axis Service test. 2. Check that the Scan-Axis Motor fan cable is not damaged and is correctly connected to the PrintMech PCA. 3. Replace the Scan-Axis Motor fan. 4. Replace the PrintMech PCA.
  • Code: 42.11:10
  • Description: Scan-Axis Motor cooling fan fault
  • Causes: Scan-Axis Motor cooling fan fault. It is connected, but when applying PWM it does not turn.
  • Remedy: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Scan-Axis Motor Fan.
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