0

Các lỗi thường gặp

Code :
  • Code: 13.85.F1
  • Display: 13.85.F1 Jam inside right cover
  • Description: Stapler/stacker outlet sensor 2 residual jam. The staple tray media presence sensor SR4 detects a presence of paper when the product is turned on
  • Remedy: 1. Open right-upper door, and then remove any jammed media. 2. If the error persists, replace the operation assembly.
  • Code: 13.89.31
  • Display: 13.89.31 Staple jam inside right cover
  • Description: Staple jam. The stapler sensor senses a staple arm position change after a specified period from when the stapler motor starts rotating and when the stapler sensor senses the staple arm returning to home position within a specified period from when the stapler motor reverses.
  • Remedy: 1. Open right-upper door, and then remove the staple cartridge. 2. Remove any jammed staples in the cartridge. Reinstall the cartridge. 3. Make sure that the paper meets HP specifications. 4. Remove the staple cartridge, and then remove one staple sheet from the cartridge. 5. If the error persists, replace the stapler assembly.
  • Code: 13.8A.EE
  • Display: 13.8A.EE
  • Description: Stapler/stacker door 1 jam. The stapler Stacker right-upper access door was opened during print job.
  • Remedy: 1. Close the door. 2. Check for obstructions that cause the right upper door to not properly close. 3. Check the sensor flag on the right-upper door for damage. 4. If the error persists after closing the right upper door, replace right door switch assembly.
  • Code: 13.A3.D3
  • Display: 13.A3.D3
  • Description: Misfeed jam from tray 3. No-pick jam from tray 3. The leading edge of paper fed from Tray 3 is stopped before SR1 HCI Tray 3 media feed sensor PS3302 (sensor does not detect the leading edge of paper within a specified period), including a two time retry, after the HCI right cassette pickup solenoid is turned on.
  • Remedy: 1. Open Tray 3, remove any jammed paper, and then close the tray. 2. Inspect the Tray 3 pick, feed and separation rollers. Clean or replace if necessary. 3. Check the connectors at the feed sensor, solenoid, feed motor, and the controller PCA. 4. Use the Tray/bin manual sensor tests to toggle the Tray 3 feed sensor. If the sensor or lever is not properly functioning, replace the Tray 3 paper pickup assembly. 5. Use the Component tests to activate the Tray 3 solenoid (listen for the solenoid to activate). If the solenoid is not properly functioning, replace the Tray 3 paper pickup assembly. 6. Use the Component tests to activate the Tray 3 motor (listen for the motor to activate). If the motor is not properly functioning, replace the Tray 3 pickup motor.
  • Code: 13.A3.D3
  • Display: 13.A3.D3
  • Description: Late to registration jam, from tray 3. The leading edge of paper fed from Tray 3 is stopped before PS5 after passing SR1.
  • Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Check the pickup, feed, and separation rollers from the source tray. Replace them if they are worn or defective. 5. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 6. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 7. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor. 8. Use the Component tests to activate the pickup motor and pickup solenoid/clutch for the source tray. If the motor or solenoid/clutch is not properly functioning, replace the motor or solenoid/ clutch assembly.
  • Code: 13.A3.D4
  • Display: 13.A3.D4
  • Description:

    Late to tray 3 feed sensor jam, from tray 4. Late to path jam from Tray 4. This jam occurs when the paper does not reach the Tray 3 feed sensor SR1 in designated amount of time after the Tray 4 feed sensor SR1 sensed the leading edge.

    500-sheet trays • The leading edge of paper fed from Tray 4 is stopped before Tray 3 SR1 after passing Tray 4 SR1.
    High capacity input feeder • The HCI media feed sensor PS3301 does not detect the leading edge of paper within a specified period after the Tray 4 cassette media feed sensor PS3305 detects the leading edge of paper.

  • Remedy: 1. Open the lower-right door, remove any jammed paper, and then close the door. 2. Inspect the Tray 4 pick, feed and separation rollers. Clean or replace if necessary. 3. Check the connectors at the feed sensor, solenoid, feed motor, and the controller PCA. 4. Use the Tray/bin manual sensor tests to toggle the Tray 4 feed sensor. If the sensor or lever is not properly functioning, replace the Tray 4 paper pickup assembly. 5. Use the Component tests to activate the Tray 4 solenoid (listen for the solenoid to activate). If the solenoid is not properly functioning, replace the Tray 4 paper pickup assembly. 6. Use the Component tests to activate the Tray 4 motor (listen for the motor to activate). If the motor is not properly functioning, replace the Tray 4 pickup motor. 7. Use the Tray/bin manual sensor tests to toggle the Tray 3 feed sensor. If the sensor or lever is not properly functioning, replace the Tray 3 paper pickup assembly or HCI crossing paper feed assembly.
  • Code: 13.A3.D4
  • Display: 13.A3.D4
  • Description: Late to registration jam, from Tray 4. The leading edge of paper fed from Tray 4 is stopped before PS5 after passing SR1.
  • Remedy: 1. Open the right door, clear any jammed paper, and then close the door. 2. Check for obstructions in the paper path. 3. Verify that the second transfer roller is seated properly and not worn or deformed. Replaced it if necessary. 4. Check the pickup, feed, and separation rollers from the source tray. Replace them if they are worn or defective. 5. Verify that the registration assembly shutter is properly functioning. Replace it if it is damaged. 6. Use the manual sensor tests to toggle the TOP sensor (PS5). If the sensor is not properly functioning, replace the registration sensor assembly. 7. Check the connectors (J122S) on the DC controller and (J537) on the PS5 sensor. 8. Use the Component tests to activate the pickup motor and pickup solenoid/clutch for the source tray. If the motor or solenoid/clutch is not properly functioning, replace the motor or solenoid/ clutch assembly.
  • Code: 13.A3.D5
  • Display: 13.A3.D5
  • Description: Late to tray 3 feed sensor jam, from tray 5. Late to path jam from Tray 5. This jam occurs when the paper does not reach the Tray 3 feed sensor SR1 in specified amount of time after the Tray 5 feed sensor SR81 sensed the leading edge.
  • Remedy: 1. Open the lower-right door, remove any jammed paper, and then close the door. 2. Inspect the Tray 5 pick, feed and separation rollers. Clean or replace if necessary. 3. Check the connectors at the feed sensor, solenoid, feed motor, and the controller PCA. 4. Use the Tray/bin manual sensor tests to toggle the Tray 5 feed sensor. If the sensor or lever is not properly functioning, replace the Tray 5 paper pickup assembly. 5. Use the Component tests to activate the Tray 5 solenoid (listen for the solenoid to activate). If the solenoid is not properly functioning, replace the Tray 5 paper pickup assembly. 6. Use the Component tests to activate the Tray 5 motor (listen for the motor to activate). If the motor is not properly functioning, replace the Tray 5 pickup motor. 7. Use the Tray/bin manual sensor tests to toggle the Tray 3 feed sensor. If the sensor or lever is not properly functioning, replace the Tray 3 paper pickup assembly.
‹ First  < 6 7 8 9 10 11 12 >  Last ›
Thêm vào giỏ hàng thành công
popup

Số lượng:

Tổng tiền:

Danh mục