Code :

Code: 60.00.05
Display: 60.00.05 Tray 5 lifting error
Description: Lifter driver assembly Tray 5 failure A tray lift motor error has occurred.
Remedy: 1. On the product control panel, open the following menus: • Administration • Troubleshooting • Diagnostic Tests 2. Use the Tray/Bin manual sensor test to make sure that the Tray 5 paper (PS3201 and PS3203) surface sensors are functioning correctly. 3. If this part has been removed or replaced, check the connector (J3015) on the HCI controller PCA J917. 4. If the error persists, replace the lifter drive assembly (Tray 5).

Code: 62.00.00
Display: 62.00.00 No system To continue turn off then on
Description: Internal system failure
Remedy: 1. Turn the product off, and then on. 2. Reload the firmware. 3. Perform a firmware upgrade. 4. If the error persists, replace the hard disk.

Code: 65.X0.AZ
Display: 65.X0.AZ Output accessory Failure
Description: Output accessory disconnected An external paper handling accessory connection has been interrupted. • 65.40.A0: Punch Unit disconnected • 65.50.A0: Folding Unit disconnected • 65.80.A0: Stapler/Stacker disconnected • 65.80.A1: Stapler/Stacker Unit connection interrupted • 65.90.A0: Booklet Make disconnected
Remedy: 1. Make sure that the latest firmware updates are installed for the engine and finisher. 2. Make sure that the finisher is grounded correctly. • Make sure that the finisher is latched and locked to the engine by tightening the thumbscrew inside the front door. • Make sure that the grounding-frame assembly (the bar with the wheel located between the engine and the finisher) is in the down position with the wheel touching the floor and that the grounding plate is not damaged. NOTE: The grounding-frame assembly is in the up position when the finisher is shipped. It must be lowered when the finisher is installed. 3. Make sure that the communication cable from the finisher to the engine is installed correctly. 4. Make sure that all packing materials have been removed from the paper handling accessory. 5. Make sure that the connectors on the PCA's for the device are fully seated and not damaged. 6. Only if the error persists and none of the previous steps correct the problem, replace the controller PCA in question.

Code: 66.00.20
Display: 66.00.20
Description: Over Current Error This is an output device failure related message.
Remedy: There is no recommended action at this time.

Code: 66.00.40
Display: 66.00.40
Description: NVRAM Error This is a finisher control board NVRAM error. The checksum for the finisher stacker controller PCA has an error when the power is turned on.
Remedy: 1. Turn the product off, and then on. 2. Make sure that the finisher is grounded correctly. • Make sure that the finisher is latched and locked to the engine by tightening the thumbscrew inside the front door. • Make sure that the grounding-frame assembly (the bar with the wheel located between the engine and the finisher) is in the down position with the wheel touching the floor and that the grounding plate is not damaged. NOTE: The grounding-frame assembly is in the up position when the finisher is shipped. It must be lowered when the finisher is installed. 3. Turn the engine power off, and then on to try to clear the error. 4. If the error persists, replace the stacker controller PCA.

Code: 66.00.77
Display: 66.00.77
Description: This is a device communication error. The communication between the print engine and the finisher has been interrupted or lost.
Remedy: 1. Make sure that the latest firmware updates are installed for the engine and the finisher. 2. Make sure that the finisher is grounded correctly. • Make sure that the finisher is latched and locked to the engine by tightening the thumbscrew inside the front door. • Make sure that the grounding-frame assembly (the bar with the wheel located between the engine and the finisher) is in the down position with the wheel touching the floor and that the grounding plate is not damaged. NOTE: The grounding-frame assembly is in the up position when the finisher is shipped. It must be lowered when the finisher is installed. 3. Make sure that the communication cable from the finisher to the engine is installed correctly. 4. Make sure that the connectors on the stacker controller PCA are fully seated and not damaged. 5. Only if the error persists and none of the previous steps correct the problem, replace the stacker controller PCA.

Code: 66.00.79
Display: 66.00.79
Description: This is a JetLink communication error. The product has lost JetLink communication with the output device.
Remedy: 1. Turn off the product, and then disconnect the finisher. 2. Make sure that the grounding-frame assembly (the bar with the wheel located between the engine and the finisher) is in the down position with the wheel touching the floor and that the grounding plate is not damaged. NOTE: The grounding-frame assembly is in the up position when the finisher is shipped. It must be lowered when the finisher is installed. 3. Reconnect the finisher to the product. 4. Inspect and reconnect the JetLink cable (power and communication cable) from the finisher to the product. 5. Turn the product on. 6. If the error persists, replace the stacker controller PCA. If the error was caused by exchanging finishers while the product was still on, perform the following steps: 1. Turn the product off, and then disconnect the finisher. 2. Make sure that the finisher is designed to be used with the product. 3. Reconnect the finisher to the product. 4. Turn the product on..