• Code: 25
• Display: Manual feed <SIZE>, <TYPE> alternates with Press [OK] for available media
• Description: The product is set for the manual feed mode.
• Remedy: Load the tray with the correct size and type of paper, or press OK to use the paper that is in the tray.

• Code: 26
• Display: Memory is low Canceling recv.
• Description: The memory available for storing faxes is insufficient for an incoming fax.
• Remedy: Clear faxes from memory. Open the System Setup menu, and then open the Service menu. In the Fax Service menu, select the Clear Saved Faxs option. Turn off the Allow Reprint feature. When this feature is off, the product does not store received faxes in memory. Open the System Setup menu, and then open the Fax Setup menu. In the Advanced Setup menu, select the Allow Reprint option and turn it off.

• Code: 27
• Display: Memory is low Press [OK]
• Description: The product does not have enough memory to process the job.
• Remedy: If the product is processing other jobs, send the job again after those jobs have finished. If the problem continues, turn off the power by using the power switch, and then wait at least 30 seconds. Turn on the power and wait for the product to initialize.

• Code: 28
• Display: Memory is low. Only 1 copy made. Press [OK] to continue.
• Description: Product memory is too low to complete this job.
• Remedy: Either copy fewer pages at a time or turn off collation. If the error persists, turn the product off, and then turn it on.

• Code: 29
• Display: Misprint Press [OK]
• Description: The product has experienced an internal hardware error.
• Remedy: 1. Reprint the pages. 2. If the error persists, turn the product off, and then turn it on. 3. Print the pages again. 4. If the error persists, clean the rollers in the paper pick assembly, the duplexer door, and the duplexer frame.

• Code: 30
• Display: No paper pickup Press [OK]
• Description: The product has experienced an internal hardware error.
• Remedy: 1. Verify that the media was inserted far enough into the input tray. 2. Load the tray with the correct size of paper for your job. 3. Make sure that the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 4. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually. Load paper, and continue. 5. If the error persists, clean the pickup roller. 6. If the error persists, replace the pickup roller.

• Code: 31
• Display: Print failure
• Description: The product experienced an internal communication error.
• Remedy: 1. Press the power button to turn the product off. 2. If a surge protector is in use, remove it. Connect the power cord directly into a wall outlet. 3. Wait at least 30 seconds, turn the product on, and then wait for the product to initialize. 4. Resend the print job. 5. If the error persists, clean the pick up roller and the duplexer rollers. 6. If the error persists, check the sensor lever in the fuser inlet area. 7. If the sensor lever is stuck, clean it, and then make sure it moves smoothly. 8. If the sensor lever is broken or damaged, replace the fuser. 9. If the error persists, check the sensor lever in the upper part of the paper pickup assembly. 10. If the sensor lever is stuck, clean it an make sure that it moves smoothly. 11. If the sensor lever is broken or damaged, replace the paper pickup assembly. 12. If the error persists, reconnect J551 on the engine controller PCA. 13. If the error persists, replace the paper pickup assembly.

• Code: 32
• Display: Remove shipping lock from cartridge
• Description: A shipping lock remains on the print cartridge.
• Remedy: Remove the print cartridge, remove the shipping lock, and then reinstall the cartridge.