Các lỗi thường gặp

Code :
  • Code: 20
  • Display: 20 - Insufficient memory To continue, touch "OK"
  • Description: The product does not have enough memory to print the page.
  • Remedy: - Touch OK print a partial page. - Reduce the page complexity. - Add memory.
  • Code: 22
  • Display: 22 - Embedded I/O buffer overflow To continue, touch "OK"
  • Description: The embedded Jetdirect has overflowed during a busy state. Touching OK resumes printing but results in a loss of data.
  • Remedy: - Turn the product off, and then on. - Move the EIO card to a different slot. - Replace the EIO card.
  • Code: 30.01.02
  • Display: 30.01.02 ADF paper jam
  • Description: A jam has occurred in the ADF.
  • Remedy: - Open the ADF feeder and remove the jammed media. Close the ADF feeder. - Reload the document and press Start. - If the error persists, run a sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged.
  • Code: 30.01.03
  • Display: 30.01.03 Pick error
  • Description: The document feeder sensors failed to detect a successful pick.
  • Remedy: - Open the ADF feeder and remove the jammed media. Close the ADF feeder. - Reload the document and press Start. - If the error persists, run a sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged.
  • Code: 30.01.11
  • Display: 30.01.11 ADF skew error
  • Description: A skew is detected in the ADF feeder.
  • Remedy: - Remove the skewed media in the ADF feeder, and close the ADF feeder. - Reload the document, and then press Start. - If the error persists, run the sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that J112 on the scanner control board, J701 and J704 on the ADF intermediate PCA, and J801 on the ADF sensor PCA are seated correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged.
  • Code: 30.01.34
  • Display: 30.01.34 Scan failure
  • Description: Scanner initialization failed, and the copyprocessor board (CPB) is not communicating with the scanner-controller board (SCB).
  • Remedy: - Turn the product off, and then on. - Check the scanner controller board LEDs. - Check the connections to the scanner controller board. - Replace the scanner controller board.
  • Code: 30.1.06
  • Display: 30.1.06 Scan failure
  • Description: The scanner lamp fan has failed.
  • Remedy: - Verify that the product is turned on and that the fan is not functioning. - Check for loose connections and broken, frayed, or pinched wires. - Reseat the fan connector on the scanner control board and the connector on the fan. - Replace the fan.
  • Code: 30.1.07
  • Display: 30.1.07 Scan failure
  • Description: The product has experienced a communication error.
  • Remedy: - Print a configuration page to verify that the CPB firmware is loaded. - Turn the product off, and then disconnect the power cord. - Connect the power cord, and then turn the product on.
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