Code :

Code: 29.1:01
Description: Possible maintenance cartridge malfunction (There's no detection of web advance)
Causes: Possible maintenance cartridge malfunction. Unknown web wipe level pattern after 300 mm of web advance.
Remedy: Call agent: • Open the Printhead cleaning cartridge door on the right-hand side of the printer, advance the web manually until clean web seen, and reinsert the MC. Close the door. Service engineer: 1. Run the Diagnostic gcleaning roll advanceh test. If the web does not advance, replace the web wipe motor. 2. Check line sensor. Run the Diagnostic test gline sensor checkh. 3. Replace the Line sensor if necessary.

Code: 29.2:00
Description: Possible maintenance cartridge malfunction or doesn't advance properly (There's detection that web doesn't advance)
Causes: Possible maintenance cartridge malfunction or doesn't advance properly.
Remedy: Call agent: • Replace the printhead maintenance cartridge.

Code: 29:01
Description: Maintenance cartridge badly inserted
Causes: Maintenance cartridge badly inserted.
Remedy: Call agent: 1. Open the Print Head cleaning cartridge door on the right-hand side of the printer, reinsert the MC and close the door . 2. If the problem persists, replace the printhead cleaning cartridge.

Code: 32:01
Description: TUR disconnected while printing
Causes: Take-up Reel disconnected from Interconnect PCA. Take-Up Reel damaged. Interconnect PCA damaged (very low probability).
Remedy: Call agent: • The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first, either manually or by using the Form feed and cut option in the front panel's Substrate menu. Service engineer: 1. Revise the Take-up Reel connections. 2. Replace the Take-up Reel RH module. See Take-up reel motor.

Code: 32:01.1
Description: TUR early media jam
Causes: This system error happens when there is a small amount of substrate printed (less than 79 inches long), and the Take Up Reel sensor detects that the tension bar is (incorrectly) at the bottom of its path, even though the spindle motor has been rotating for more than 3 seconds. The most likely cause of this error is that the user has forgotten to set the switch direction or tape the substrate to the spindle core.
Remedy: 1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. If needed, use the Take-Up Reel arrow keys to wind the substrate before resuming printing. 4. To resume printing, press OK.

Code: 32:01.2
Description: Take up reel Media Jam
Causes: The tension bar has stayed in one of its sensor trigger positions for more than 8 seconds.
Remedy: 1. Check that the substrate is attached to the Take-Up Reel. 2. Check that the winding direction switch is in the correct position. 3. Check that nothing is blocking the movement of the tension bar. 4. Ensure that the substrate is following the correct path along the tension bar and diverter bar.

Code: 32:02
Description: TUR disconnected while printer was powered off. This message is shown during initialization of the printer; it warns that the Take-Up Reel has been disconnected while the printer was off (previously the Take-Up Reel was enabled by Front Panel)
Causes: Take-up Reel disconnected from Interconnect PCA. Take-Up Reel damaged. Interconnect PCA damaged (very low probability).
Remedy: • The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first, either manually or by using the Form feed and cut option in the front panel's Substrate menu. Service engineer: 1. Revise the Take-up Reel conections. 2. Replace the Take-up Reel RH module. See Take-up reel motor