Description: USB storage accessory removed X = 0 or 1; information code. Secure file erase is enabled.
Remedy: No action necessary.
Code: 40.0X.05
Description: USB storage accessory removed X = 1, 2, 3, 5, or 6; information code. The USB storage accessory was removed.
Remedy: No action necessary.
Code: 41.03.YZ
Description: Unexpected size in tray <X> The product detected a different paper size than expected. Y = Type, Z = Tray• Y = 0 Size mismatch. Detected media is longer or shorter than expected.• Y = A Size mismatch. Detected media too long.• Y = B Size mismatch. Detected media too short.• Y = C Size mismatch. Inter-page gap error.• Z = D Source is the duplexer.• Z = 1 Source is Tray 1.• Z = 2 Source is Tray 2.• Z = 3 Source is Tray 3.
Remedy: 1. Touch OK to use another tray.2. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted.3. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly functioning.4. If the issue persists, replace the Mech kit.
Code: 42.XX.YY
Description: Error Event Log message Internal system failure.
Remedy: 1. Turn the product off, then on, and then retry.2. If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.
Code: 44.01.XX
Description: Error Event log message (Multifunction product only.) A digital send error has occurred.
Remedy: Try to send the job again. No action necessary. This error message should automatically clear.
Code: 44.02.XX
Description: Error Event log message (Multifunction product only.) Personal address book error has occurred.
Remedy: Try to send the job again. Check Digital Send configuration and address book.
Code: 44.03.XX
Description: Error Event log message (Multifunction product only.) A digital send error has occurred.
Remedy: Try to send the job again. Check the Digital Send configuration.
Code: 44.04.XX
Description: Error Event log message (Multifunction product only.) Digital Send Email error has occurred.
Remedy: Try to send the job again. Check the Digital Send configuration.