Code :

Code: 281
Description: Paper Jam Jam is detected at the fuser or the bridge unit.
Remedy: Paper jam in door A 1. Open door A. 2. Determine where the jam is located, and then remove it: 2.1 If the paper is visible under the fuser, then firmly grasp it on each side, and pull it out. Note: Make sure all paper fragments are removed. 2.2 If the paper is not visible, then you will need to remove the fuser unit. Warning: Do not touch the center of the fuser unit. Doing so will damage the fuser. a. Remove the thumbscrew from each side of the fuser unit by rotating each one counterclockwise. b. Lift the handles on each side of the fuser, and then pull to remove the fuser unit. 2.3 Firmly grasp the jammed paper on each side, and then gently pull it down and out. Notes: • Make sure all paper fragments are removed. • If the paper is in the fuser, then lower the fuser nip release lever, and switch it to envelope mode. • After removing the jammed paper, return the lever to the proper position. 2.4 Align the fuser unit using the handles on each side, and then place it back into the printer. 3. Close door A. 4. If necessary, touch Continue from the printer control panel.

Code: 31.xx
Description: Missing or defective [color] cartridge
Remedy: Try one or more of the following: 1.Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information. 2.Touch Continue to clear the message. Note: If the message is not cleared, then replace the defective print cartridge.

Code: 32.xx
Description: [color] cartridge part number unsupported by device
Remedy: Remove the unsupported toner cartridge, and then install a supported one.

Code: 34
Description: Incorrect paper size, check [paper source]
Remedy: Try one or more of the following: •Load the appropriate paper or specialty media in the proper tray. •Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches the document you are trying to print. •Touch Continue to clear the message and print using a different tray. •Check the tray length and width guides and make sure the paper is loaded properly in the tray. •Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings. •Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. •Cancel the print job.

Code: 34
Description: Incorrect paper type, check [paper source]
Remedy: Try one or more of the following: •Load the appropriate paper or specialty media in the proper tray. •Confirm that the wheel on Tray 1 is set to the paper type loaded in the tray. Make sure the paper type matches the document you are trying to print. •Touch Continue to clear the message and print using a different tray. •Check the tray length and width guides and make sure the paper is loaded properly in the tray. •Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings. •Check that the paper type is correctly set. For example, if the MP Feeder Type is set to Universal, then make sure the paper is large enough for the data being printed. •Cancel the print job.

Code: 35
Description: Insufficient memory to support Resource Save feature
Remedy: Try one or more of the following: •Touch Continue to disable Resource Save and continue printing. •To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save. •Install additional memory.

Code: 37
Description: Insufficient memory to collate job
Remedy: Try one or more of the following: •Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. •Cancel the current print job.