• Code: 956.03
• Description: Service system board error RIP card assembly FPGA failure
• Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the RIP PCBA. Go to “RIP PCBA removal” . Problem solved.

• Code: 957.01
• Description: Service data error BITZ1 initialize failure
• Remedy: 1 Check the printhead flat data cable connections. Are the above connections properly connected and not damaged? Go to step 2. Problem resolved. 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved

• Code: 957.02
• Description: Service data error BITZ2 initialize failure
• Remedy: 1 Check the printhead flat data cable connections. Are the above connections properly connected and not damaged? Go to step 2. Problem resolved 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved

• Code: 980.04
• Description: Service duplex comm. Duplex controller card assembly communication failure
• Remedy: 1 Check the duplex unit for proper installation. Remove duplex unit assembly, and reinstall it. Perform a 2-sided print test. Does the error still occur? Go to step 2. Problem solved. 2 Check the duplex controller card assembly and printer engine card assembly for proper connection. Are the connections on the duplex controller card assembly and the connector P417 on the printer engine card assembly connected? Go to step 3. Replace the connection. 3 Perform a 2-sided print test. Does the error still occur? Replace the printer left duplex door assembly. Go to “Printer left duplex door assembly removal” . Go to step 4. Problem solved. 4 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Go to step 5. Problem resolved 5 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved

• Code: 980.05
• Description: Service flicker communication error Engine flicker communication failure
• Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . If the error remains, then go to step 3. Problem resolved 3 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved

• Code: 995.00
• Description: Service finisher NVM error Finisher NVM R/W failure
• Remedy: 1 Turn the finisher off and on several times. Does the error still occur when the power is on? Go to step 2. Problem resolved 2 Check the finisher PCBA for connection. Are the connections of the finisher controller card assembly properly connected? Replace the finisher PCBA. Go to “Finisher PCBA removal” . Problem resolved

• Code: 996.00
• Description: Finisher type failure
• Remedy: 1 Check the printer and finisher installation. Is the finisher installed to the printer properly? Go to step 2. Reinstall the finisher. 2 Turn the finisher on and off. Does the error still occur when the power is back on? Go to step 3. Problem resolved 3 Check the finisher PCBA for connection. Are the connections of the finisher controller card assembly properly connected? Replace the finisher PCBA. Go to “Finisher PCBA removal” . Replace the connections.

• Code: 997.00
• Description: Duplex controller card assembly type failure
• Remedy: 1 Check the duplex unit for proper installation. Remove duplex unit assembly, and reinstall it. Perform a 2-sided print test. Does the error still occur? Go to step 2. Problem resolved 2 Perform a 2-sided print test. Does the error still occur? Replace the duplex controller card assembly. Go to “Printer left duplex door assembly removal” . Go to step 3. Problem resolved 3 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Go to step 4. Problem resolved 4 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved