Các lỗi thường gặp

Code :
  • Code: 37
  • Description: Insufficient memory for Flash Memory Defragment operation
  • Remedy: Try one or more of the following: •Touch Continue to stop the defragment operation and continue printing. •Delete fonts, macros, and other data in printer memory. •Install additional printer memory.
  • Code: 37
  • Description: Insufficient memory, some Held Jobs were deleted
  • Remedy: The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the message.
  • Code: 38
  • Description: Memory full
  • Remedy: Try one or more of the following: •Touch Cancel job to clear the message. •Install additional printer memory.
  • Code: 39
  • Description: Complex page, some data may not have printed
  • Remedy: Try one or more of the following: •Touch Continue to clear the message and continue printing. •Cancel the current print job. •Install additional printer memory.
  • Code: 40
  • Description: [color] invalid refill, change cartridge
  • Remedy: Replace the specified cartridge to continue printing.
  • Code: 455
  • Description: Staple Jam A jam is detected at the stapler.
  • Remedy: 1. Open door G. 2. Press the latch to open the stapler door. Note: The stapler door is located behind the finisher. 3. Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. 4. Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. 5. Close the staple guard. 6. Press down on the staple guard until it clicks into place. 7. Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. 8. Close the stapler door. 9. Close door G. 10. If necessary, touch Continue, jam cleared from the printer control panel.
  • Code: 4yy.xx
  • Description: Paper Jam Check [area] Jam is detected at the bridge unit.
  • Remedy: 1. Open door H. Note: Door H is located between the finisher exit bins. 2. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3. Close door H. 4. If necessary, touch Continue from the printer control panel.
  • Code: 50
  • Description: PPDS font error
  • Remedy: Try one or more of the following: •Touch Continue to clear the message and continue printing. •The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. •Cancel the current print job.
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