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Code :
  • Code: 191.23
  • Description: Service engine error Fuse 14 on the Lower Engine PCBA has blown.
  • Remedy: 1 Warning: Remove the cause of blown fuse before replacing the lower engine PCBA. Check the following parts circuits for overcurrent and overvoltage: •Upper redrive assembly •Lower redrive shift motor assembly Are the current and voltage values normal? Go to step 2 Replace the faulty parts, or repair the circuits. 2 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved
  • Code: 191.24
  • Description: Service engine error Fuse 15 on the Lower Engine PCBA has blown.
  • Remedy: 1 Warning: Remove the cause of blown fuse before replacing the lower engine PCBA. Check the upper redrive assembly circuits for overcurrent and overvoltage: Are the current and voltage values normal? Go to step 2 Replace the faulty parts, or repair the circuits. 2 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved
  • Code: 191.25
  • Description: Service engine error Fuse 16 on the Lower Engine PCBA has blown.
  • Remedy: 1 Warning: Remove the cause of blown fuse before replacing the lower engine PCBA. Check the registration/transport roller assembly. Are the current and voltage values normal? Go to step 2 Replace the faulty part or repair the circuits. 2 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved
  • Code: 200.01
  • Description: Paper jam Sensor (registration) static jam
  • Remedy: 1 Check the media path. Is the media path free of any media fragments? Go to step 2. Remove any media or media fragments. 2 Check the sensor (registration) for proper operation. 1.Enter the Diagnostics Menu. 2.Touch SENSOR TESTS. 3.Touch PRINTER SENSOR TESTS. 4.Touch Sensor (registration). Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to Step 4. Go to Step 3. 3 Check the sensor (registration) for proper connection. Is the above component properly connected? Replace the registration/transport roll assembly. Go to “Registration/transport roller assembly removal” . Replace the connections. 4 Check the registration/transport roll assembly. Is the above component free of excess wear and contamination? Go to step 5. Clean or replace the registration/transport roll assembly. Go to “Registration/transport roller assembly removal” . 5 POR the machine, and perform a PRINT test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Go to step 6. Problem resolved 6 POR the machine, and perform a PRINT test. Go to “PRINT TESTS” . Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
  • Code: 200.03
  • Description: Paper jam Sensor (registration) late jam (feeding from the tray)
  • Remedy: 1 Check the media path. Is the media path free of any media fragments? Go to step 2. Remove any media or media fragments. 2 Check the sensor (registration) for proper operation. 1.Enter the Diagnostics Menu. 2.Touch SENSOR TESTS. 3.Touch PRINTER SENSOR TESTS. 4.Touch Sensor (registration). Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 4. Go to step 3. 3 Check the sensor (registration) for proper connection. Is the above component properly connected? Replace the registration/transport roll assembly. Go to “Registration/transport roller assembly removal” . Replace the connections. 4 Check the registration drive motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Registration motor. Does the above component operate properly? Go to step 6. Go to step 5. 5 Check the registration motor for proper connection. Is the above component properly connected? Replace the registration drive motor. Go to “Registration drive motor removal” . Replace the connection. 6 Check the media transport/MPF drive motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Tray [x] feed/lift motor (pick) 5.Touch Tray [x] feed/lift motor (feed). Does the above component operate properly? Go to step 8. Go to step 7. 7 Check the tray feed/lift motor for proper connection. Is the above component properly connected? Replace the media feed lift motor. Go to “Media feed lift motor removal” . Replace the connection. 8 POR the machine, and perform a PRINT test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved 9 POR the machine, and perform a PRINT test. Go to “PRINT TESTS” . Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
  • Code: 200.05
  • Description: Paper jam Sensor (registration) lag jam
  • Remedy: 1 Check the media path. Is the media path free of any media fragments? Go to step 2. Remove any media or media fragments. 2 Check the registration/transport roller assembly. Is the above component free of excess wear and contamination? Go to step 3. Clean or replace the registration/transport roller assembly. Go to “Registration/transport roller assembly removal” . 3 Check the 2nd transfer roller. Is the above component free of excess wear and contamination? Go to step 4. Clean or replace the 2nd transfer roller. Go to “2nd transfer roller removal” . 4 Check the sensor (registration) for proper operation. 1.Enter the Diagnostics Menu. 2.Touch SENSOR TESTS. 3.Touch PRINTER SENSOR TESTS. 4.Touch Sensor (registration). Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to Step 6. Go to Step 5. 5 Check the sensor (registration) for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor assembly. Go to “Media transport/MPF drive motor removal” . Replace the connections. 6 Check the fuser motor for proper operation. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Fuser/lower redrive/1st transfer retract motor. Does the above component operate properly? Go to step 8. Go to step 7. 7 Check the fuser motor for proper connection. Is the above component properly connected? Replace the fuser motor. Go to “Fuser/lower redrive/1st BTR retract motor removal” . Replace the connections. 8 Check the Media Transport/MPF drive motor assembly for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Media Transport/MPF drive motor. Does the above component operate properly? Go to step 10. Go to step 9. 9 Check the media transport/MPF drive motor assembly for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor assembly. Go to “Media transport/MPF drive motor removal” . Replace the connection. 10 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved
  • Code: 200.53
  • Description: Paper jam Sensor (registration) late jam 80K interval for feed rollers exceeded in tray 1
  • Remedy: 1 Check the media path. Is the media path free of any media fragments? Go to step 2. Remove any media or media fragments. 2 Replace the pick/feed rollers. Go to “Pick roller removal” . Does the jam continue? Go to step 3. Problem resolved 3 Check the sensor (registration) for proper operation. 1.Enter the Diagnostics Menu. 2.Touch SENSOR TESTS. 3.Touch PRINTER SENSOR TESTS. 4.Touch Sensor (registration). Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to Step 5. Go to step 4. 4 Check the sensor (registration) for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor. Go to “Media transport/MPF drive motor removal” . Replace the connections. 5 Check the registration drive motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Registration motor. Does the above component operate properly? Go to step 7. Go to step 6. 6 Check the registration drive motor for proper connection. Is the above component properly connected? Replace the registration drive motor. Go to “Registration drive motor removal” . Replace the connection. 7 Check the media feed lift motor assembly for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Tray [x] feed/Lift motor (feed). 5.Touch Tray [x] feed/Lift motor (lift). Does the above component operate properly? Go to step 9. Go to step 8. 8 Check the media feed lift motor for proper connection. Is the above component properly connected? Replace the media feed lift motor. Go to “Media feed lift motor removal” . Replace the connection. 9 Check the media transport/MPF drive motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch MPF feed/lift motor (pick). 5.Touch MPF feed/lift motor (feed). Does the above component operate properly? Go to step 11. Go to step 10. 10 Check the media transport/MPF drive motor for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor. Go to “Media transport/MPF drive motor removal” . Replace the connections. 11 Check the tray module upper rransport motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch 1TM/3TM/TTM upper transport motor. Does the above component operate properly? Go to step 13. Go to step 12. 12 Check the tray module upper transportmotor for proper connection. Is the above component properly connected? Replace the tray module upper transport motor. Go to “Tray module upper transport motor removal” . Replace the connection. 13 Check the tray module lower transport motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch 1TM/3TM/TTM lower transport motor. Does the above component operate properly? Go to step 7. Go to step 6. 14 Check the tray module lower transport motor for proper connection. Is the above component properly connected? Replace the tray module lower transport motor. Go to “Tray module lower transport motor removal” . Replace the connection. 15 Perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved
  • Code: 200.55
  • Description: Paper jam Sensor (registration) lag jam 80K interval for feed rollers exceeded in tray 1
  • Remedy: 1 Check the media path. Is the media path free of any media fragments? Go to step 2. Remove any media or media fragments. 2 Check the registration/transport roller assembly. Is the above component free of excess wear and contamination? Go to step 3. Clean or replace the registration/transport roller assembly. Go to “Registration/transport roller assembly removal” . 3 Check the 2nd transfer roller. Is the above component free of excess wear and contamination? Go to step 4. Clean or replace the 2nd transfer roller. Go to “2nd transfer roller removal” . 4 Check the sensor (registration) for proper operation. 1.Enter the Diagnostics Menu. 2.Touch SENSOR TESTS. 3.Touch PRINTER SENSOR TESTS. 4.Touch Sensor (registration). Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to Step 6. Go to Step 5. 5 Check the sensor (registration) for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor assembly. Go to “Media transport/MPF drive motor removal” . Replace the connections. 6 Check the fuser motor for proper operation. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Fuser/lower redrive/1st transfer retract motor. Does the above component operate properly? Go to step 8. Go to step 7. 7 Check the fuser motor for proper connection. Is the above component properly connected? Replace the fuser motor. Go to “Fuser/lower redrive/1st BTR retract motor removal” . Replace the connections. 8 Check the Media Transport/MPF drive motor assembly for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Media Transport/MPF drive motor. Does the above component operate properly? Go to step 10. Go to step 9. 9 Check the media transport/MPF drive motor assembly for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor assembly. Go to “Media transport/MPF drive motor removal” . Replace the connection. 10 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved
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