Remedy: 1.Replace the photoconductor, following the instruction sheet that came with the replacement part. 2.From the printer control panel, touch Continue to clear the message and continue printing.
Code: 849.00
Description: Service hard drive error Hard drive/configuration ID mismatch
Remedy: 1 Check the hard drive data and power connections. Are the above connections connected properly? Replace the hard drive. Replace the connections. 2 Perform a POR. Does the error remain when the power is turned off/on again? Replace the RIP PCBA. Go to “RIP PCBA removal” . Problem solved.
Code: 88
Description: Replace [color] cartridge
Remedy: The specified print or toner cartridge is empty. 1.Replace the specified cartridge. For instructions on replacing a cartridge, from the printer control panel, touch More Information. 2.Touch Continue to clear the message and continue printing.
Code: 88.xx
Description: [color] cartridge low
Remedy: 1.Order a replacement toner cartridge immediately. 2.Remove the specified cartridge. 3.Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 4.Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Code: 88.xx
Description: [color] cartridge very low
Remedy: The specified cartridge is very low. 1.For instructions on replacing a cartridge, from the printer control panel, touch More Information. 2.Touch Continue to clear the message and continue printing.
Code: 910.02...910.07
Description: Service data error Data communication error
Remedy: 1 Upgrade the firmware. Does the problem persist? Go to step 2. Problem resolved 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 939.00
Description: Service RIP engine Comm. RIP card assembly communication failure
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Go to step 3. Problem solved. 3 Check the RIP PCBA for connection. Is the above sensor connected properly? Replace the RIP PCBA. Go to “RIP PCBA removal” . Go to step 4. Replace the connection. 4 Perform a print test. Go to “PRINT TESTS” . Does the error still occur? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Go to step 5. Problem solved. 5 Perform a print test. Go to “PRINT TESTS” . Does the error still occur? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem solved.
Code: 940.02
Description: Service data error Clock signal communication error
Remedy: 1 Check the upper printer engine PCBA connections. Are the above connections properly connected and not damaged? Go to step 2. Connect the components properly and replace damaged connections. 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . If the error remains, then go to step 3. Problem resolved 3 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved