• Code: 200.32
• Description: Media more than 14 inches too long over the manual feeder sensor. Possible causes include multi-sheet feed or pre-staged media in the tray.
• Remedy: Verify that the media is approved. Inspect the wear strips in the tray, and replace if they are worn.

• Code: 200.33
• Description: Page from tray 1 did not reach the input sensor after multiple attempts. Page did make it out of the tray at least as far as the manual feeder sensor. Possible cause is that the page stalled at the alignment gate.
• Remedy: Verify that the pick tires are clean, not worn, or filled with paper dust. Replace the pick tires if necessary. See “ACM pick tire roller removal”. The alignment roller may be binding. Call the next level of support.

• Code: 200.34
• Description: Timed out waiting for page from tray 1 to reach the input sensor after multiple pick attempts, but the page was later detected at the input sensor while waiting for any page(s) ahead to clear the paper path. Possible cause is that the page is delayed at the alignment gate.
• Remedy: Verify that the pick tires are clean, not worn, or filled with paper dust. Replace the pick tires if necessary. See “ACM pick tire roller removal”. The alignment roller may be binding. Call the next level of support.

• Code: 200.35...200.38
• Description: 200.35 Failed to create hsync during auto alignment 200.36 Lost hsyncs during auto alignment 200.37 Timeout on data collection during auto alignment 200.38 Interpage servo gap is smaller than expected for printhead offset target evaluation
• Remedy: Printhead Note: New printhead must be aligned. See “Printhead assembly electronic adjustment”. Turn the printer off. Disconnect the printhead cables from J12 and J8 on the controller board. Turn the printer on with the front door closed. On the controller board, verify +5 V dc on pin 10 at J12 and +5 V dc on pins 1, 2, and 3 at J8. Verify grounds on pins 2, 4, and 7 at J12 and on pin 4 at J8. •If voltages or grounds are incorrect, then check the controller board. See “Controller board service check” for more information. •If voltages are correct, then replace the printhead (comes with cables).

• Code: 200.42
• Description: Rogue sheet is at the manual feed sensor while flushing the paper path prior to declaring MPF source empty.
• Remedy: Retry alignment.

• Code: 200.43
• Description: The media is at the input sensor before interruption occurs. Possible causes include bouncy sensor or an exceptionally small gap, perhaps due to the media being pre-staged in the source tray.
• Remedy: Remove the media, realign the stock, and re-insert. Do not let the top sheets to go beyond the wear strips.

• Code: 201.00
• Description: Paper jam between input and exit sensor
• Remedy: Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. if the media continues to stop at the entrance or in the fuser, then replace the fuser. See “Fuser removal”.

• Code: 201.01
• Description: Transport motor identification failed to identify either motor after two tries.
• Remedy: Main motor gear drive Main motor cable LVPS/HVPS Controller board Warning: Do not replace the operator panel and controller board at the same time. Each card contains the printer settings. When either of these cards is new, it obtains the settings from the other card. Settings are lost when both are new and replaced at the same time. Turn off the printer, and unplug the main motor cable at J19. Turn on the printer, and check for the following voltages at J19: Verify ground at pin 5 for both the card and cable. •If these voltages are correct, then check the main motor cable for continuity. - Remove the left side cover to access the connector on the motor. - If continuity exists on each wire, then replace the main motor gear drive which includes the motor. - If continuity does not exist on one or more of the wires, then call the next level of support. •If these voltages are not correct, then see “Controller board connector pin values”, or replace the controller board. See “Controller board removal” on