• Code: 1565
• Description: Emul error, load emulation option
• Remedy: The download emulator contained in the firmware card does not function with the MFP firmware. Note: The MFP automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. For help downloading the correct download emulator version, contact the place where you bought your printer.

• Code: 200.00, 200.01, 200.02
• Description: 200 .00 Paper jam around input sensor. • Multi-sheet feed that is shingled. • Tray size sensing wrong size • Paper jam leaving page over sensor 200 .01 Input sensor covered too long. • Multi-sheet feed that is shingled. • Tray size sensing wrong size. • Paper jam leaving page over sensor. 200 .02 Input sensor covered too long. • Multi-sheet feed that is shingled. • Tray size sensing wrong size. • Paper jam leaving page over sensor.
• Remedy: 1 Input sensor flag Check the input sensor flag for damage and proper operation. If a problem is found, repair as necessary. 2 System board Check for approximately +5 V dc at J15-10 on the system board. If incorrect, replace the system board. 3 Input sensor cable Check the continuity of the input sensor cable section of the front wiring harness. If incorrect, replace the harness. If correct, replace the input sensor assembly.

• Code: 200.04
• Description: Input sensor covered too quickly • Paper pre-staged in paper path. • Wrong configuration ID causes engine to assume 500-sheet paper path on 250-sheet model. • Bouncy input sensor.
• Remedy: • Check MPF and friction pad. • Fan media and stack flat in tray or MPF. • Use different media. • Check config ID.

• Code: 200.06
• Description: Imaged page not expected page. Bouncy pass thru sensor.
• Remedy: This test is used to determine if the input tray sensors are working correctly. To run the Input Tray Sensor Test: 1. Touch to select the Sensor Test from INPUT TRAY TESTS. 2. Touch to select the input source from the sources displayed on the Sensor Test menu. All installed sources are listed. 3. Select the sensor to test. Various sources have different combinations of sensors. [sensor selected]=Open displays. • Empty—Input tray empty sensor • Low—Input tray paper low sensor • passThru—Input tray pass thru sensor 4. Once this message displays, the servicer can manually actuate each sensor. The tray empty sensor can be actuated by hand, however a sheet of paper can be used to cover the pass thru sensor. When the sensor is closed, Closed displays; when the sensor is open, Open displays. 5. Press Stop ( ) to exit the test.

• Code: 200.07
• Description: Option tray never picked a page. Fail to feed from option. Possible causes may include media edge locking, worn or contaminated pick tires, stacking tray beyond recommended fill line.
• Remedy: 1 Input sensor flag Check the input sensor flag for damage and proper operation. If a problem is found, repair as necessary. 2 System board Check for approximately +5 V dc at J15-10 on the system board. If incorrect, replace the system board. 3 Input sensor cable Check the continuity of the input sensor cable section of the front wiring harness. If incorrect, replace the harness. If correct, replace the input sensor assembly.

• Code: 200.08
• Description: Input sensor covered too quickly • Paper pre-staged in path. • Bouncy input sensor.
• Remedy: • Check MPF and friction pad. • Fan media and stack flat in tray or MPF. • Use different media.

• Code: 200.09
• Description: Did not receive proper motor feedback to start laser servo. Motor connections
• Remedy: 1 Main drive assembly (excessive noise or vibration) Remove the controller board and run a Diagnostic Print Test in the continuous mode. Check the main drive assembly for any excessive noise or vibration. Determine if the noise is in the main drive, toner cartridge, fuser, or main drive gearbox. Look for any loose or worn parts in the developer drive assembly, main drive gearbox, or fuser. Repair as necessary. 2 Main drive motor assembly (excessive noise, gears ratcheting and so on) A service error code 936 - Transport Motor may be displayed. Check the voltage at J20-6 on the system board. It measures approximately +5 V dc when the motor is not running and goes to 0 V dc when the motor is running. If incorrect, replace the system board. If this does not fix the problem, replace the main drive motor. 3 Main drive motor cable Check the continuity of the main drive motor cable. If incorrect, replace the cable. 4 Motor gear does not turn, no 936 error code or 201.xx Paper Jam user message displays. Check the voltages at J20 on the system board. J20-11 +24 V dc J20-8 +5 V dc 0 V dc J20-7 +5 V dc 0 V dc J20-6 +5 V dc +2.5 V dc J20-5 +5 V dc 0 V dc J20-4 +5 V dc +5 V dc J20-1 +5 V dc 0 V dc If the voltage is incorrect, replace the FRUs in the following order: • Main drive motor assembly • System board

• Code: 200.10
• Description: Printhead motor not locked when page crosses input sensor • Printhead lock signal not working. • Printhead control not working
• Remedy: • Check printhead to system card connections. • Check printhead motor system.