Description: The size of the paper loaded in the cassette is different than paper size that is stored in NVRAM. In Duplex mode: The size of the paper loaded inthe cassette is not supported in Duplex Mode.
Remedy: 1 Inspect the following components. • Feeder Assy • Roll Regi Metal • Roll Regi Rubber • Sensor Photo:Regi • Clutch Assy Feed • Clutch Assy Turn • Option Feeder Assy • Cassette Assy • Switch Size on the PWBA Size1 • PWBA HKB26 MCU • Harness Assy Feeder • PWBA HKB PS Go to step 2 Replace the problem components 2 ACTUATOR CST ANALYSIS Remove the Cassette Assy . Inspect the combination of the Actuator CST. Does the combination of the Actuator CST show the correct combination for the paper size present in the cassette? Go to step 3. Replace the Cassette Assy. 3 SWITCH SIZE on the PWBA SIZE 1 ANALYSIS Inspect the Switch Size as you insert the Cassette Assy into the Feeder. Does the Switch Size reflect a switch combination that corresponds to the size of the paper loaded in the Cassette Assy? Go to step 4. Go to 6.12 Switch Size Failure. 4 ACTUATOR REGI ANALYSIS Does the Actuator Regi expose the sensing point of the Sensor Photo:Regi when a sheet of paper strikes the actuator, and does the Actuator Regi shield the sensing point of the Sensor Regi when there is no paper striking the actuator? Go to step 5. Replace the Actuator Regi 5 SENSOR PHOTO:REGI ANALYSIS Use SENSOR/SWITCH CHECK to check the Sensor Photo:Regi. Does the Sensor Photo:Regi function correctly and increment the displayed SENSOR CHECK number each time you actuate it? Replace the PWBA HKB26 MCU . Go to 6.7 Sensor Photo Regi Failure
Code: -
Display: FUSER UNIT NEED TO REPLACE PLEASE WAIT
Description: The Fuser Assy is nearing end of life and better to be replaced soon.
Remedy: 1 Inspect the following components. • Fuser Assy • PWBA HKB26 MCU Are they compatible with your printer version, correctly installed, not damaged, deformed, or contaminated? Go to step 2. Replace the problem component. 2 Replace the Fuser Assy with new one. Does the message still appear? Go to step 3. Problem is solved. 3 Turns the Main Power OFF and ON. Does the message still appear? Replace the PWBA HKB26 MCU Problem is solved.
Remedy: 1 Service Error codes include the following: Service Error 02 - Controller software error. Service Error 03 - Controller CPU error. Service Error 04 - IPDS fonts not found. Service Error 09 - Incorrect controller hardware revision. Service Error 10 - Task communications error. Service Error 11 - USB NVRAM error. Service Error 12 - Twinax/Coax interface, code download error. Service Error 13 - FLASH memory failure. Service Error 14 - PCL/XL software error. Service Error 15 - Unkown engine type. Service Error 16 - Network interface hardware-configuration error. Service Error 17 - Network Card 1 - initialization timeout error. Service Error 18 - Network Card 2 - initialization timeout error. 2 For some of the service errors, pressing the Next button may display additional information. Record all information displayed. This may assist in determining the problem. Question the operators to find out everything you can about the jobs that were being printed. Ascertain the setup features requested, was there more that one job sent, etc. Record all information. Switch the printer power off. Wait 30 seconds, switch the printer power on. The printer displays ready. Go to step 3 Go to step 5 3 Have the customer send a different print job. The print job completed correctly. Go to step 4. Go to step 5. 4 Have the customer send the job(s) that caused the original problem. The print job completed correctly. Problem resolved. Retain all information for future reference. Go to step 5. 5 Replace the System Controller PWB. Switch the printer power on. The printer displays ready. Go to step 3. Escalate the problem to the proper level. Be sure to pass on all recorded infomation
Code: C3
Display: C3:TRAY1 OUT INSTALL TRAY
Description: Tray 1 is not installed or installed not in the position.
Remedy: 1 Inspect the following components. • Cassette Assy • Motor Assy • Connector • Harness Assy N/MOT • PWBA Feeder • PWBA Size 1 • PWBA HKB26 MCU Are they compatible with your printer version, correctly installed, not damaged, deformed, or contaminated? Go to step 2. Replace the problem components. 2 Reinstall the Cassette Assy correctly. Does the error C5 still displayed? Go to step 3. Problem is solved. 3 HARNESS ASSY N/MOT ANALYSIS 1. Disconnect the Harness Assy N/MOT. 2. Check the continuity between J67-5 <=> J671-1, J67-3 <=> J671-4, and J67-1 <=> J671-7. Is there the continuity between J67-5 <=> J671-1, J67-3 <=> J671-4, and J67-1 <=> J671-7? Replace the PWBA HKB26 MCU . Replace the Harness Assy N/MOT .
Code: C5
Display: C5:ADD PAPER TO TRAY1/2/3
Description: Tray 1/2/3 is out of paper. The Sensor Photo:No Pap1/2/3 on the PWBA Feeder is actuated.
Remedy: 1 Inspect the following components. • Actuator N/P • Sensor Photo:No Pap1 on the PWBA Feeder • PWBA HKB26 MCU Are they compatible with your printer version, correctly installed, not damaged, deformed, or contaminated? Go to step 2. Replace the problem components. 2 Load paper in the Tray 1. Does the C5 still appear? Go to step 3. Problem is solved. 3 SENSOR PHOTO:NO PAP1 on the PWBA FEEDER ANALISIS Check the function of the Sensor Photo:No Pap1 using SENSOR/ SWITCH CHECK. Does the Sensor Photo:No Pap 1 function correctly and increment the Sensor Check number on the screen each time you actuate it? Replace the PWBA HKB26 MCU . Replace the PWBA Feeder .
Code: C5
Display: C5:ILLEGAL SIZE
Description: The paper fed from the Tray 1/2/3 is different from the NVM set size.
Remedy: 1 Inspect the following components. • Cassette Assy Are they compatible with your printer version, correctly installed, not damaged, deformed, or contaminated? Go to step 2. Replace the problem components. 2 Adjust the Guide Assy End with the end of paper stack properly. Does the error C5 still displayed? Go to step 3. Problem is solved. 3 ACTUATOR CST ANALYSIS Remove the Cassette Assy . Inspect the combination of the Actuator CST. Does the combination of the Actuator CST show the correct combination for the paper size present in the cassette? Replace the PWBA HKB26 MCU . Replace the Cassette Assy.
Code: E2-0
Display: E2-0:EARLY FEED JAM
Description: There is a paper jam at the Sensor Photo:Regi. The paper actuates the Sensor Photo:Regi too early.
Remedy: 1 Inspect the following components. • Chute CST • Chute Bottom Lower • Sensor Photo:Regi • Actuator Regi • Spring Sensor Regi • Clutch Regi • Roll Regi Metal • Roll Regi Rubber • Roll Assy of the Cassette Sub-Assy • Option Feeder Assy • Gear Assy Drive • PWBA Conn • PWBA HKB26 MCU • PWBA HKB PS • Harness Assy Regi (J43-J431, J423) • Harness Assy Conn (J23-J231) Are they compatible with your printer version, correctly installed, not damaged, deformed, or contaminated? Go to step 2. Replace the problem component. 2 Is a piece of paper or foreign object actuating the Sensor Photo:Regi ? Remove the piece of paper or foreign object. Go to step 3. 3 ROLL ASSY and the CLUTCH ASSY FRICTION of the CASSETTE SUB-ASSY ANALYSIS 1. Remove the CRU . 2. Actuate the Switch Assy I/L Front . 3. Observe the paper feed from the Feeder Assy using MAIN MOTOR TEST. Is only one sheet of paper fed from the Feeder Assy? Go to step 4. Replace the Roll Assy and the Clutch Assy Friction . 4 ACTUATOR CST ANALYSIS Remove the Cassette Assy . Inspect the combination of the Actuator CST. Does the combination of the Actuator CST show the correct combination for the paper size present in the cassette? Go to step 5. Replace the loaded paper to the proper one. 5 ACTUATOR REGI ANALYSIS Does the Actuator Regi expose the sensing point of the Sensor Photo:Regi when a sheet of paper strikes the actuator, and does the Actuator Regi block the sensing point of the Sensor Photo:Regi when there is no paper striking the actuator? Go to step 6. Replace the Actuator Regi . 6 SENSOR PHOTO:REGI ANALYSIS Use SENSOR/SWITCH CHECK to check the Sensor Photo Regi. Does the Sensor Photo:Regi function correctly and increment the Sensor Check number on the screen each time you actuate it? Replace the PWBA HKB26 MCU . Go to 7.7 Sensor Photo:Regi Failure.
Code: E2-1
Display: E2-1:MISFEED JAM
Description: There is a paper jam at the Sensor Photo:Regi. The paper does not reach the Sensor Photo:Regi within the specified time.
Remedy: 1 Inspect the following components. • Cassette Assy • Feeder Assy • Clutch Assy Feed • Sensor Photo: Face Control Paper • Motor Assy • Clutch Assy Turn • Roll Assy Turn • Chute CST • Chute Bottom Lower • Sensor Photo:Regi • Actuator Regi • Spring Sensor Regi • Clutch Regi • Roll Regi Metal • Roll Regi Rubber • Roll Assy of the Cassette Sub-Assy • Option Feeder Assy • Gear Assy Drive • PWBA Feeder • PWBA Side 1 • PWBA Conn • PWBA HKB26 MCU • PWBA HKB PS • Harness Assy Regi (J43-J431, J423) • Harness Assy Feeder (J33-J331) • Harness Assy Size M (J51-P511) • Harness Assy Conn (J23-J231) Go to step 2. Replace the problem component. 2 Is the paper that is loaded in the paper tray wrinkled or damaged? Replace with fresh, dry paper. Go to step 3. 3 Is there a sheet of paper before the Actuator Regi when the E2-1 code appears? Remove the jammed paper. Go to step 4. 4 PAPER SIZE ANALYSIS 1. Check the size of paper currently loaded. 2. A paper jam can occur if the paper used is larger or smaller than the maximum or minimum size specified for this printer. Does the paper size meet specifications? Go to step 5. Load paper that meets specifications. 5 GEAR ASSY DRIVE ANALYSIS 1. Use MAIN MOTOR TEST to check the Gear Assy Drive function. 2. Open the Cover Assy Front . 3. Remove the CRU . 4. Actuate the Switch Assy I/L Front . Do the transmission gears rotate correctly against those of the Roll Assy Turn , the Feeder Assy , Clutch Regi ? Go to step 6. Replace the Gear Assy Drive . 6 PLATE ASSY BOTTOM ANALYSIS Inspect the Plate Assy Bottom to be lifted up smoothly by manual. Is the Plate Assy Bottom lifted up smoothly? Go to step 9. Go to step 7. 7 MOTOR ASSY ANALYSIS 1. Pull out the Cassette Assy and remove the loaded paper remaining minimum sheets that does not actuate the Actuator N/P . 2. Reinstall the Cassette Assy and execute test print. Is the Plate Assy Bottom lifted up by the Motor Assy and a sheet of paper fed normally? Go to step 9. Go to step 8. 8 SENSOR PHOTO:FACE CONTROL PAPER ANALYSIS 1. Pull out the Cassette Assy. 2. Check the Sensor Photo: Face Control Paper using SENSOR/ SWITCH CHECK. 3. Shield and expose the sensing point of the Sensor Photo: Face Control Paper by lifting up and down the Support Assy Nudger manually. Does the Sensor Photo: Face Control Paper function correctly and increment the Sensor Check number on the screen each time you actuate it? Go to step 9. Replace the Sensor Photo:Face Control Paper . 9 FEEDER ASSY ANALYSIS 1. Pull out the Cassette Assy. 2. Inspect the rotation of the Feeder Assy using MAIN MOTOR TEST. Does the Feeder Assy rotate normally? Go to step 11. Go to step 10 10 CLUTCH ASSY FEED ANALYSIS Check the continuity between P/J651-4 and P/J651-1. Is there the continuity between P/J651-4 and P/J651-1? Go to step 11. Replace the Clutch Assy Feed . 11 ROLL ASSY TURN Inspect the Spring Extension and Rolls of the Roll Assy Turn. Do the Rolls contact properly respectively? Go to step 12. Replace the Roll Assy Turn 12 CLUTCH ASSY TURN ANALYSIS Check the continuity between P/J641-4 and P/J641-1. Is there the continuity between P/J641-4 and P/J641-1? Replace the PWBA Feeder Replace the Clutch Assy Turn
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
