Description: Energy saving I/O sub-system error The energy saving I/O sub-system detects an error.
Causes: • Controller board defective
Remedy: Replace the controller board.
Code: 817
Description: Monitor Error This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
Causes: • OS Flash ROM data defective; change the controller firmware • SD card data defective; use another SD card
Remedy:
Code: 819
Description: Fatal kernel erro Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel.
Causes: [0x5032] HAIC-P2 error • System program defective • Controller board defective • Optional board defective 1. Replace controller firmware [0x696e] init died [0x766d] vm_pageout: VM is full [554C] USB error
Remedy:
Code: 820
Description: Self-diagnostics error: CPU [XXXX]: Detailed error code
Causes: [0001] to [06FF] [0801] to [4005] CPU error During the self-diagnostic, the controller CPU detects an error. There are 47 types of error code (0001 to 4005) depending on the cause of the error. The CPU detects an error and displays the specific error code with the program address where the error occurs. • System firmware problem • Defective controller 1. Turn the main switch off and on. 2. Reinstall the controller system firmware. 3. Replace the controller. When the problem cannot be fixed with the above procedure, the following information displayed on the screen needs to be fed back to a technical support center. • SC code • Detailed error code • Program address [0702] [0709] [070A] CPU/Memory Error • System firmware problem • Defective RAM-DIMM • Defective controller 1. Reinstall the controller system software. 2. Replace the RAM-DIMM. 3. Replace the controller.
Causes: [0B00] ASIC error The write-&-verify check error has occurred in the ASIC. • Defective ASIC device Replace the controller. [0B06] ASIC detection error The I/O ASIC for system control is not detected. • Defective ASIC • Defective North Bridge and PCI I/F Replace the controller board. [0D05] Self-diagnosis error: ASIC The CPU checks if the ASIC timer works correctly compared with the CPU timer. If the ASIC timer does not function in the specified range, this SC code is displayed. • System firmware problem • Defective RAM-DIMM • Defective controller 1. Reinstall the controller system firmware. 2. Replace the RAM-DIMM. 3. Replace the controller board. [50A1] Video bridge device (ASIC) error 1 The CPU does not detect the video bridge device. • Defective I/F between the video bridge device and i-controller Replace the i-controller. [50A2] Video bridge device (ASIC) register error 1 The CPU detects the video bridge device, but detects error data from the video bridge device. • Defective I/F between the video bridge device and i-controller Replace the i-controller.
Causes: 6101] MAC address check sum error The result of the MAC address check sum does not match the check sum stored in ROM. [6104] PHY IC error The PHY IC on the controller cannot be correctly recognized. [6105] PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. - Replace the controller.
Remedy:
Code: 824
Description: [1401] Self-diagnosis error: Standard NVRAM The controller cannot recognize the standard NVRAM installed or detects that the NVRAM is defective.
Causes: [1501] The one second counted by the RTC is different from the one second counted by the CPU on the i-controller. • Defective the RTC device Replace the RTC device.. [15FF] The RTC device is not detected. • Defective RTC device • NVRAM without RTC installed • Discharged backup battery Replace the NVRAM with another NVRAM with an RTC device.