• Code: 867
• Description: SD card error
  The SD card is ejected from the slot.
• Causes: 1. Install the SD card. 2. Turn the main switch off and on.
• Remedy: 1. Install the SD card. 2. Turn the main switch off and on.

• Code: 868
• Description: SD card access error
  • -13 to -3: File system error • Other number: Device error
• Causes: An error report is sent from the SD card reader. • An error is detected in the SD card.
• Remedy: 1. For a file system error, format the SD card on your PC. 2. For a device error, turn the mains switch off and on. 3. Replace the SD card. 4. Replace the controller.

• Code: 876
• Description: Log Data Error
  An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes: -002 Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off.) 2. Install the DESS module. -099 Log Data Error 99 • Other than the above causes Ask your supervisor.
• Remedy:

• Code: 878
• Description: TPM system authentication error
  The system firmware is not authenticated by TPM (security chip).
• Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board
• Remedy: Replace the controller board.

• Code: 900
• Description: Electric counter error
  Abnormal data in the counters.
• Causes: • Defective NVRAM • Defective controller
• Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller.

• Code: 919
• Description: External Controller Error 6
  While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected.
• Causes: • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
• Remedy:

• Code: 920
• Description: Printer application error
  An error is detected in the printer application program.
• Causes: • Defective software • Unexpected hardware resource (e.g., memory shortage)
• Remedy: 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2. Insufficient memory

• Code: 921
• Description: Printer font error
  A necessary font is not found in the SD card.
• Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
• Remedy: Check that the SD card has the correct data.