Remedy: 1. Check that the pressure roller thermistor (end) is firmly connected. 2. Replace the pressure roller thermistor (end).
Code: 573
Description: Pressure roller overheat 4 (software error) The detected pressure roller temperature stays at 230°C or more for 1 second.
Causes: • Defective PSU • Defective BCU
Remedy: 1. Replace the PSU. 2. Replace the BCU.
Code: 574
Description: Pressure roller overheat 4 (hardware error) The pressure roller thermistor (end) detects 250°C or more.
Causes: • Defective PSU • Defective BCU • Defective fusing control system
Remedy: 1. Replace the PSU. 2. Replace the BCU.
Code: 610
Description: Mechanical counter error: K This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1".
Remedy: 1. Check or replace the mechanical counter. 2. Replace the BCU.
Code: 611
Description: Mechanical counter error: FC This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1".
Remedy: 1. Check the cable connection of the ARDF. 2. Shut out the external noise. 3. Replace the ARDF. 4. Replace the IPU.
Code: 621
Description: Finisher communication error While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on. • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. The IOB resends the command. The IOB does not receive an OK signal after sending the command 3 times.
Causes: • Cable problems • IOB problems • BICU problems • PSU problems in the machine • Main board problems in the peripherals
Remedy: 1. Check if the cables of peripherals are correctly connected. 2. Replace the PSU if no power is supplied to peripherals. 3. Replace the main board of peripherals. 4. Replace the BCU.