Description: Fusing unit rotation error The fusing belt sensor does not detect a change in the fusing unit actuator for 0.5 seconds.
Causes: • Defective fusing/paper exit motor • Deformed actuator for the fusing belt sensor • Defective fusing belt sensor • Broken connection between IH inverter and IOB • Incorrectly set fusing unit
Remedy: 1. Check if the fusing unit is correctly set. 1. Check or replace the actuator for fusing belt sensor. 2. Replace the fusing belt sensor. 3. Replace the IH inverter. 4. Check the connection between IH inverter and IOB.
Code: 585
Description: IH coil unit full power (1250W) error The IH coil unit full power (1250W) continues for 220 seconds or more.
Causes: • Defective IH inverter • Defective BCU • Defective IOB • Broken connection between IH inverter and IOB • Defective thermopile
Remedy: 1. Replace the IH inverter. 2. Replace the BCU. 3. Replace the IOB. 4. Check the connection between IH inverter and IOB. 5. Replace the thermopile.
Code: 586
Description: IH coil unit rare short error The IH inverter detects an unusual current (high current) in the IH coil unit.
Causes: • Defective IH coil unit • Defective IH inverter
Remedy: 1. Replace the IH coil unit. 2. Replace the IH inverter.
Code: 587
Description: IH inverter high temperature error The IH inverter detects a high temperature near Q5 (power control circuit on the IH inverter).
Causes: • Defective IH inverter • Defective IH inverter fan • Clogged IH inverter fan intake at the right rear cover • Incorrect input paper type to the machine
Remedy: 1. Check or clean the IH inverter fan intake. 2. Set the correct paper type on the operation panel. 3. Replace the IH inverter. 4. Replace the IH inverter fan.
Code: 610
Description: Mechanical counter error: Bk This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1".
Remedy: 1. Check or replace the mechanical counter.
Code: 611
Description: Mechanical counter error: FC This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1".
Remedy: 1. Check the cable connection of the ARDF. 2. Shut out the external noise. 3. Replace the ARDF. 4. Replace the IPU board.
Code: 621
Description: Finisher communication error While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on. • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. The IOB resends the command. The IOB does not receive an OK signal after sending the command 3 times.
Causes: • Cable problems • IOB problems • BCU problems • PSU problems in the machine • Main board problems in the peripherals
Remedy: 1. Check if the cables of peripherals are correctly connected. 2. Replace the PSU if no power is supplied to peripherals. 3. Replace the IOB or main board of peripherals. 4. Replace the BCU.