Description: Zero cross frequency error When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs.
Causes: • Noise (High frequency) • Defective PSU
Remedy: 1. Check the power supply source. 2. Replace the PSU.
Code: 559
Description: Consecutive fusing jam The paper jam counter for the fusing unit reaches 3 times. The paper jam counter is cleared if the paper is fed correctly. This SC is activated only when SP1159-001 is set to "1" (default "0").
Causes: • Paper jam in the fusing unit.
Remedy: Remove the paper that is jammed in the fusing unit. Then make sure that the fusing unit is clean and has no obstacles in the paper feed path.
Code: 561
Description: Pressure roller thermistor error: End The temperature at the end of the pressure roller measured by the thermistor does not reach 0°C for 37 seconds.
Causes: • Loose connection of the thermistor • Defective thermistor
Remedy: 1. Check if the thermistor is firmly connected. 2. Replace the thermistor at the end of the pressure roller.
Code: 563
Description: Pressure roller overheat 3 (software error) The detected pressure roller temperature stays at 215°C or more for 1 second.
Remedy: 1. Replace the PSU. 2. Replace the IOB. 3. Replace the BICU.
Code: 564
Description: Pressure roller overheat 3 (hardware error) The thermistor detects 220°C or more.
Causes: • Defective PSU • Defective IOB • Defective BICU • Defective fusing control system
Remedy: 1. Replace the PSU. 2. Replace the IOB. 3. Replace the BICU.
Code: 565
Description: Pressure roller fusing lamp consecutive full power When the fusing unit is not running in the ready condition, the pressure roller fusing lamp keeps ON full power for 300 seconds or more.
Remedy: 1. Replace the pressure roller lamp. 2. Replace the pressure roller thermistor. 3. Replace the PSU.
Code: 569
Description: Pressure roller contact sensor error Pressure roller contact sensor does not detect the pressure roller position three times.
Causes: • Broken or defective pressure roller contact sensor • Deformed or broken pressure roller contact sensor feeler • Defective pressure roller contact motor • Defective fusing unit
Remedy: 1. Check or replace the harness of the pressure roller contact sensor. 2. Replace the pressure roller contact sensor. 3. Replace the pressure roller contact motor.
Code: 571
Description: Pressure roller thermistor error: Center The center temperature of the pressure roller measured by the thermistor does not reach 0°C for 37 seconds.
Causes: • Loose connection of the thermistor • Defective thermistor
Remedy: 1. Check if the thermistor is firmly connected. 2. Replace the center thermistor.