Code :

Code: SC859-10
Description: Data encryption conversion HDD conversion error (Data read/write command error) HDD was not converted correctly during an attempt to update the encryption key. Only an error screen is displayed and no SC is issued during conversion. This SC is issued after machine restart. Details: Abnormal DMAC return value has been received two or more times (DMAC timeout, serial communication error etc.)
Causes: HDD was not successfully converted during encryption key update due to HDD errors or cable noises.
Remedy: • Check HDD connection. • Format the HDD. • If there is a problem with the HDD, it has to be replaced.

Code: SC860-00
Description: HDD startup error at main power on (HDD error). • The HDD is connected but the driver detected the following errors. • SS_NOT_READY:/* (-2)HDD does not become READY*/ • SS_BAD_LABEL:/* (-4)Wrong partition type*/ • SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/ • SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking the label*/ • SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/ • SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/ • SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/ • SS_KERNEL_ERROR:/* (-10)Internal kernel error*/ • SS_SIZE_ERROR:/* (-11)Drive size too small*/ • SS_NO_PARTITION:/* (-12)The specified partition does not exist*/ • SS_NO_FILE:/* (-13)Device file does not exist*/ • Attempted to acquire HDD status through the driver but there has been no response for 30 seconds or more.
Causes: • Unformatted HDD • Label data corrupted • HDD defective
Remedy: Format the HDD through SP mode.

Code: SC863-01
Description: HDD data read failure The data written to the HDD cannot be read normally.
Causes: Bad sectors were generated during operation. (An error occurred in an area that does not belong to a partition, such as the disklabel area.)
Remedy: Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc.). • Startup takes a long time when the main power is turned on. 2. It takes a long time after main power on for the operation panel to become ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC log data and check them.

Code: SC863-02 ... SC863-23
Description: HDD data read failure The data written to the HDD cannot be read normally.
Causes: Bad sectors were generated during operation. (An error occurred in partition.)
Remedy: Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc.). • Startup takes a long time when the main power is turned on. 2. It takes a long time after main power on for the operation panel to become ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC log data and check them.

Code: SC864-01 ... SC864-23
Description: HDD data CRC error During HDD operation, the HDD returned a CRC error.
Causes: Bad sectors were generated during operation. (An error occurred in an area that does not belong to a partition, such as the disklabel area.)
Remedy: • Format the HDD. • Replace the HDD.

Code: SC865-00
Description: HDD access error During HDD operation, the HDD returned an error.
Causes: The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error).
Remedy: Replace the HDD.

Code: SC865-01
Description: HDD access error During HDD operation, the HDD returned an error.
Causes: The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error). (An error occurred in an area that does not belong to a partition, such as the disklabel area.)
Remedy: Replace the HDD.

Code: SC865-02 ... SC865-23
Description: HDD access error During HDD operation, the HDD returned an error.
Causes: The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error). (An error occurred in partition.)
Remedy: Replace the HDD.