Code :

Code: SC878-00
Description: TPM electronic authentication error The machine failed TPM electronic authentication. System hash registered in the TPM did not match the data on the USB flash.
Causes: • System module was updated in an unauthorized manner. • USB flash is not working correctly.
Remedy: Replace the board.

Code: SC880-00
Description: MLB error Reply to MLB access was not returned within a specified time.
Causes: MLB defective
Remedy: • Replace the MLB. • Remove the MLB.

Code: SC881-01
Description: Authentication area error • Software error detected. • This error may occur even if IC card option (ERIE/AYU/Greenland etc.) is not installed.
Causes: • This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • Occurs when authentication is done. Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser
Remedy: Turn the main power off/on.

Code: SC899-00
Description: Software performance error (signal reception end)
Causes: Occurs when an internal program behaves abnormally.
Remedy: In case of a hardware defect • Replace the hardware. In case of a software error • Turn the main power off/on. • Try updating the firmware.

Code: SC900-00
Description: Electric counter error The electric total counter value is out of specification. Error is detected when increasing the total counter.
Causes: • Unexpected NV-RAM is attached. • NV-RAM defective • NV-RAM data corrupted. • Data written to unexpected area because of external factor etc. • The count requested by the SRM on receiving PRT is not completed.
Remedy: Replace the NV-RAM.

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