• Code: SC921-00
• Description: Printer application error (Resident font not found) Resident font was not found at printer startup.
• Causes: Preinstalled font files not found.
• Remedy: Turn the main power off/on.

• Code: SC921-01
• Description: Printer application error (Optional font not found) Optional font required by an emulation was not found at printer startup.
• Causes: Optional emulation font not found
• Remedy: Turn the main power off/on.

• Code: SC925
• Description: NetFile function error. The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue.
• Causes: • HDD defective • HDD inconsistency caused by power failure during HDD access, etc. • Software bug
• Remedy: If another SC related to HDD errors (SC860 to SC865) is issued at the same time, the HDD is the cause. Solve the other SC. • If SC860 to SC865 is not issued • Turn the main power off/on. • If this does not work, initialize the HDD NetFile partition (SP5-832-011). Approval by the customer is required because received fax message waiting to be delivered and documents waiting to be captured will be lost. Procedure: 1. Go into the User Tools mode and do "Delivery Settings" to print all received fax documents that are scheduled for delivery. Then erase them. 2. In the User Tools mode, do Document Management> Batch Delete Transfer Documents. 3. Do SP5832-011, then turn the machine power off and on. • If this does not solve the problem, initialize all partitions of the HDD (SP5-832-001), then turn the machine power off and on. Approval by the customer is required because documents and Address Book information in the HDD will be lost. Received fax messages stored are protected but the order may be changed. • If this does not solve the problem, replace the HDD.

• Code: SC990-00
• Description: Software operation error Software attempted an unexpected operation.
• Causes: • Parameter error • Internal parameter error • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable.
• Remedy: • Turn the main power off/on. • Reinstall the software of the controller and BICU board.

• Code: SC991-00
• Description: Recoverable software operation error Software attempted an unexpected operation. SC991 covers recoverable errors as opposed toCS990.
• Causes: • Parameter error • Internal parameter error • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable.
• Remedy: Logging only

• Code: SC992-00
• Description: Undefined SC issued. An SC, that is not controlled by the system, occurred.
• Causes: • An SC for the previous model was used mistakenly, etc. • Basically a software bug.
• Remedy: Turn the main power off/on.

• Code: SC994-00
• Description: Operation error caused by abnormalities that are normally undetectable. An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware.
• Causes: This can occur if there are too many application screens open on the operation panel.
• Remedy: Logging only.

• Code: SC995-01
• Description: CPM setting error 1 Comparison of machine serial number (11 digits) and machine identification code. Details: • Machine serial number cannot be identified because of BICU replacement or malfunctioning. • Machine serial number cannot be identified because of NV-RAM replacement
• Causes: machine serial number (11 digits) or machine identification code does not match.
• Remedy: • Enter the machine serial number using SP5-811, and then turn the power on/off. • Attach the NV-RAM that was installed previously.