• Code: SC867-01
• Description: SD card removal detection When an application SD card is removed from the slot while the application is being activated.
• Causes: An application SD card has been removed from the slot (from the mount point /mnt/sd1).
• Remedy: Turn the main power off/on.

• Code: SC868-00
• Description: SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd0)
• Causes: • SD card is defective • SD controller is defective
• Remedy: • Reformat the SD card (using the "SD Formatter" made by Panasonic).* • Check the SD card insertion status. • Replace the SD card. • Replace the controller board.

• Code: SC868-01
• Description: SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd1)
• Causes: • SD card is defective • SD controller is defective
• Remedy: SD card used for starting an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists even after replacing the SD card, replace the controller board.

• Code: SC870
• Description: Address Book data error. When an error related to the Address Book is detected during startup or operation.
• Causes: • Software bug • Inconsistency of Address Book source location (machine/delivery server/LDAP server) • Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was replaced individually without formatting the Address Book) • Address Book storage device (SD/HDD) was temporarily removed or hardware configuration does not match the application configuration. • Address Book data corruption was detected.
• Remedy: • Check the HDD connection. • Initialize all UCS settings and address/authentication information (SP5-846-046). • Initialize the Address Book partition (SP5-832-006).

• Code: SC872-00
• Description: HDD mail received data error An error is detected in the HDD at machine power-on.
• Causes: • Defective HDD • Power failure while accessing the HDD
• Remedy: • Use SP5-832-007 to initialize the HDD (HDD-related: Format: Mail received data). • Replace the HDD.

• Code: SC873-00
• Description: HDD mail transfer error An error is detected in the HDD at machine power-on.
• Causes: • Defective HDD • Power failure while accessing the HDD
• Remedy: • Use SP5-832-008 to initialize the HDD (HDD-related: Format: Mail transfer data). • Replace the HDD.

• Code: SC874
• Description: Delete All Error. An error regarding data erase is detected.
• Causes: • Error detected in HDD data delete program • Error detected in NVRAM data delete program • The “Delete All” option was not set
• Remedy: • Turn the main power off and back on, and then execute "Erase All Memory" under UP mode again. (However, if there is a defective sector or other problem with the hard disk, the error will persist even after trying the above.) • “If the "Delete All" option is not installed when this error occurs, install the option.

• Code: SC875
• Description: Delete All error (HDD) An error is detected before executing HDD Erase.
• Causes: 875-01 • Error occurred at “hddchack –I”. 875-02 • Data erase failed.
• Remedy: Turn the main power off/on.