• Code: SC878-01
• Description: USB Flash error USB Flash file system error
• Causes: USB Flash file system has been destroyed.
• Remedy: Replace the controller board.

• Code: SC878-02
• Description: TPM error An error occurred in the TPM or TPM driver.
• Causes: TPM is defective
• Remedy: Replace the controller board.

• Code: SC878-03
• Description: TCSD error An error occurred in TPM software stack.
• Causes: • Unable to start TPM • Necessary files missing from the TPM.
• Remedy: Replace the controller board.

• Code: SC881-01
• Description: Management area error Defective software has been detected.
• Causes: Abnormal accumulation of authentication information in the software
• Remedy: Turn the main power off/on.

• Code: SC899-00
• Description: Software performance error (signal reception end)
• Causes: Occurs when an internal program behaves abnormally.
• Remedy: In case of a hardware defect • Replace the hardware. In case of a software error • Turn the main power off/on. • Try updating the firmware.

• Code: SC900-00
• Description: Electronic counter error The value provided by the electronic total counter is outside the normal range.
• Causes: • Unexpected NVRAM installed • Defective NVRAM • NVRAM data corruption • Data is stored in an unexpected area due to external causes. • The count requests made by SRM upon receiving the PRT have not yet been processed.
• Remedy: Install an NVRAM device designed specifically for the model.

• Code: SC920
• Description: SC920-00 B Printer application error (No response when PM started) SC920-01 B Printer application error (Time-out during PM) SC920-02 B Printer application error (Work memory acquisition failed) SC920-03 B Printer application error (Filter process start up error) SC920-04 B Printer application error (The filter process was aborted) A serious application error that stops the machine from operating is detected.
• Causes: • The software’s bug • Unexpected hardware configuration such as insufficient memory
• Remedy: Turn the main power off/on.

• Code: SC921-00
• Description: Printer font error A font that is usually included as the standard font was not found when the printer application was started.
• Causes: The standard font file is missing.
• Remedy: Turn the main power off/on.