Description: Finisher Tray 1 shift motor error The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction
Code: 732
Description: Finisher shift roller motor error The shift roller HP sensor does not activate within the prescribed time after the shift roller motor turns on. After 2 counts, the SC is logged as a jam.
Causes: • Shift roller HP sensor defective • Sensor harness disconnected, defective • Shift roller motor defective • Finisher main board defective • Shift roller motor overload
Code: 733
Description: Finisher lower tray lift motor error After the lift motor switches on to lift the tray, paper height sensor 2 does not detect the top of the paper stack, or after the motor reverses to lower the stack the top of the stack remains detected (the status of paper height sensor 1 does not change). After 2 counts, the SC is logged as a jam.
Causes: • Paper height sensor 1 or 2 defective • Sensor harness disconnected, defective • Tray lift motor defective • Finisher main board defective • Tray lift motor overload
Code: 735
Description: Finisher pre-stack motor error The pre-stack motor starts but does not return to the home position within 400 pulses. After 2 counts, the SC is logged as a jam. Motor does not return to the home position within 280 pulses immediately before or after pre-stacking. After 2 counts, the SC is logged as a jam.
Causes: • Jogger HP sensor defective • Sensor harnesses disconnected, defective • Pre-stack motor defective • Finisher main board defective • Pre-stack motor overload
Code: 736
Description: Finisher paper exit guide plate motor error The paper exit guide plate motor starts but the paper exit guide plate HP sensor does not activate within 750 ms. After 2 counts, the SC is logged as a jam.
Causes: • Guide plate HP sensor defective • Sensor harness disconnected, defective • Paper exit guide plate motor defective • Finisher main board defective • Guide plate motor overload.
Code: 737
Description: Trimmed staple waste hopper full The hopper that holds the waste from staple trimming is full.
Description: Finisher pressure plate motor error The pressure plate motor switches on but does not return to the home position within the prescribed time after 2 counts.
Causes: • HP sensor defective • Harness disconnected, defective • Motor defective • Finisher main board defective • Motor overload
Code: 739
Description: Finisher folder plate motor error The folder plate motor turns on but the plate does not return to the home position within the prescribed time for 2 counts.
Causes: • Plate HP sensor defective • Harness disconnected, defective • Folder plate motor defective • Finisher main board defective • Folder plate motor overload