Remedy: 1. Check the connection between the HDD and controller. 2. Check and replace the cables. 3. Replace the HDD. 4. Replace the controller board.
Code: 863
Description: HDD: Read error The data stored in the HDD cannot be read correctly.
Causes: • Defective HDD • Defective controller
Remedy: 1. Replace the HDD. 2. Replace the controller board.
Code: 864
Description: HDD: CRC error While reading data from the HDD or storing data in the HDD, data transmission fails.
Causes: • Defective HDD
Remedy: Replace the HDD.
Code: 865
Description: HDD: Access error An error is detected while operating the HDD.
Causes: • Defective HDD
Remedy: Replace the HDD.
Code: 866
Description: SD card authentication error A correct license is not found in the SD card.
Causes: • SD-card data is corrupted.
Remedy: Store correct data in the SD card.
Code: 867
Description: SD card error The SD card is ejected from the slot.
Causes: 1. Install the SD card. 2. Turn the main switch off and on.
Remedy: 1. Install the SD card. 2. Turn the main switch off and on.
Code: 868
Description: SD card access error • -13 to -3: File system error • Other number: Device error
Causes: An error report is sent from the SD card reader. • An error is detected in the SD card.
Remedy: 1. For a file system error, format the SD card on your PC. 2. For a device error, turn the mains switch off and on. 3. Replace the SD card. 4. Replace the controller board.