Description: The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the rear and right cover. 3) Check if there are any obstacles or paper around the fuser unit. 4) Check if the connection between main board and fuser motor are correct. 5) If the connection is OK, replace the fuser motor. 6) If the problem persists, replace the main board.
Code: A1-2114, A1-3621, A1-3622
Display: Error # Call for service
Description: The motor for OPC/Deve/ITB does not operate normally.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and 2 motors in the main drive unit are correct. 4) If the connection is OK, replace the motor in the main drive unit. 5) If the problem persists, replace the main drive unit.
Code: A1-4111, A1-4112, A1-4310
Display: Error # Call for service
Description: The motor for OPC/Deve/ITB does not operate normally.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and 2 motors in the main drive unit are correct. 4) If the connection is OK, replace the motor in the main drive unit. 5) If the problem persists, replace the main drive unit.
Code: A2-1210, A2-2110
Display: Error #A2-1210 Call for service Error #A2-2110 Call for service
Description: The SMPS fan or Fuser fan does no operate normally.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the related fan is correct. 4) If the connection is OK, replace the defective fan.
Code: A3-3211, A3-3212
Display: Error #A3-3211 Call for service Error #A3-3212 Call for service
Description: The inner temperature sensor is defective.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.
Code: A3-3311, A3-3312
Display: Error #A3-3311 Call for service Error #A3-3312 Call for service
Description: The outer temperature sensor is defective.
Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.
Code: A3-3320
Display: Not proper room temp. Move set
Description: The value of the outer temperature sensor is out of normal area.
Remedy: 1) Check if the machine is installed in the proper area. 2) If the temperature sensor is defective, replace it.
Code: C2-2110, C2-3110
Display: Prepare Toner
Description: The remaining toner cartridge is less than 10%
Remedy: 1) Print the supply information report. Check the life remaining of the toner cartridge. 2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.in board.