Display: Original paper jam in front of scanner duplex path
Description: Paper has jammed during duplex printing in the DADF.
Remedy: 1. Open the DADF door. And remove the jammed paper. Close the DADF door. 2. Open the platen door and remove the jammed paper. 3. Open the reverse stack door and remove the jammed paper. 4. Check the paper exit.
Code: 21
Display: Original paper jam in front of scanner
Description: The originals are jammed in DADF
Remedy: 1. Remove the all document on DADF. 2. Remove the jammed paper in DADF.
Code: 22
Display: Original paper jam inside of scanner duplex path
Description: 1. The lead edge of the document failed to actuate the reverse stack sensor within the correct time after actuating the gate sensor. 2. The edge of the document failed to actuate the reverse stack sensor.
Remedy: 1. Open the ReverseStack door. And remove the jammed paper. 2. Open the platen door and remove the jammed paper. 3. Open the DADF door and remove the jammed paper. 4. Check the paper exit.
Code: 23
Display: Original paper jam inside of scanner
Description: The lead edge of the document failed to actuate the gate sensor within the correct time after actuating the scan sensor. When the machine is on, jammed paper is detected in the DADF.
Remedy: 1. Open the DADF door. And remove the jammed paper. Close the DADF door. 2. Open the platen door and remove the jammed paper. 3. Open the reverse stack door and remove the jammed paper. 4. Check the paper exit.
Code: 24
Display: Original paper jam inside of scanner
Description: After power on and initializing, the original is sensed by DADF inner sensor(Regi, Scan, Gate, Duplex, Reverse Stack)
Remedy: 1. Open the DADF door. And remove the jammed paper. Close the DADF door. 2. Open the platen door and remove the jammed paper. 3. Open the reverse stack dooor and remove the jammed paper. 4. Check the paper exit.
Code: 25
Display: Original paper jam while reversing paper in scanner
Description: The lead edge of the document failed to actuate the duplex sensor within the correct time when the document was fed the wrong way.
Remedy: 1. Open the DADF door. And remove the jammed paper. Close the DADF door. 2. Open the platen door and remove the jammed paper. 3. Open the reverse stack door and remove the jammed paper. 4. Check the paper exit.
Code: 26
Display: Paper jam at exit of finisher
Description: Paper jammed in the stacker.
Remedy: Open the stacker door and remove jammed paper by lowering guide 1a or 1b.
Code: 27
Display: Paper Jam at the bottom of duplex path
Description: Paper has jammed during duplex printing.
Remedy: If there is no paper but the error message is displayed, check the Duplex sensor. (Component Test)