• Code: 28
• Display: Paper Jam at the top of duplex path
• Description: Paper has jammed during duplex printing.
• Remedy: If there is no paper but the error message is displayed, check the Duplex sensor. (Component Test)

• Code: 29
• Display: Paper Jam in exit area
• Description: Paper has jammed in the fuser area.
• Remedy: 1. If there is not jammed paper but the error is occured, Check the Exit Sensor (Component Test -> Sensor Read -> EX value)

• Code: 30
• Display: Paper jam in front of finisher
• Description: Paper jammed in the stacker.
• Remedy: Open the stacker door and remove jammed paper by lowering guide 1a or 1b.

• Code: 31
• Display: Paper Jam in MP tray
• Description: Paper misfed from multi-purpose tray.
• Remedy: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: 32
• Display: Paper Jam in tray1
• Description: Paper has jammed in the feeding area of the tray.
• Remedy: 1. Open the side door and remove the jammed paper. 2. If pick up roller does not rotate , check the pick up clutch. 3. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 4. Check the feed sensor. If it is defective, replace it.

• Code: 33
• Display: Paper Jam in tray2 or Paper Jam in tray2(HCF).
• Description: Paper has jammed in the feeding area of the tray.
• Remedy: 1. Open the tray2 or HCF door and remove the jammed paper. 2. If pick up roller does not rotate , check the pick up clutch. 3. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 4. Check the feed sensor. If it is defective, replace it.

• Code: 34
• Display: Paper Jam in tray3
• Description: Paper has jammed in the feeding area of the tray.
• Remedy: 1. If there is no paper but the error message is displayed, check the Feed sensor or hardware. 2. If Pickup roller is rotating and the paper is feeding, check the pick up clutch.

• Code: 35
• Display: Paper Jam in tray3(HCF)
• Description: Paper has jammed in the feeding area of the tray.
• Remedy: 1. Open the tray3 door and remove the jammed paper. 2. If pick up roller does not rotate, check the pick up clutch. 3. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 4. Check the feed sensor. If it is defective, replace it.