Remedy: Open the stacker door and remove jammed paper by lowering guide 1a or 1b.
Code: 37
Display: Paper jam inside finisher's duplexer
Description: Paper jammed in the stacker.
Remedy: Open the stacker door and remove jammed paper by lowering guide 1a or 1b.
Code: 38
Display: Paper Jam inside of duplex path
Description: Paper has jammed during duplex printing.
Remedy: If there is no paper but the error message is displayed, check the Duplex sensor. (Component Test)
Code: 39
Display: Paper Jam inside of machine.
Description: Paper has jammed in the registration area
Remedy: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error is occured, Check the Registration Sensor (Component Test -> Sensor Read -> RG value) 3. If the paper stopped after actuating the Exit sensor, Check the Exit sensor (Component Test -> Sensor Read -> EX value)
Code: 40
Display: Scanner locking switch is locked or another problem occurred
Description: The CCD lock has been locked. the CCD does not detect its home location or move.
Remedy: Unlock the CCD lock.
Code: 41
Display: Shake [Color] toner cartridge
Description: The toner supply is low
Remedy: Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge.
Code: 42
Display: Staple cartridge is empty. Replace it
Description: Stapler is run out.
Remedy: Replace the staple cartridge.
Code: 43
Display: Staple cartridge is not installed. Install it in finisher