Các lỗi thường gặp

Code :
  • Code: 36
  • Display: Paper jam inside finisher
  • Description: Paper jammed in the stacker.
  • Remedy: Open the stacker door and remove jammed paper by lowering guide 1a or 1b.
  • Code: 37
  • Display: Paper jam inside finisher's duplexer
  • Description: Paper jammed in the stacker.
  • Remedy: Open the stacker door and remove jammed paper by lowering guide 1a or 1b.
  • Code: 38
  • Display: Paper Jam inside of duplex path
  • Description: Paper has jammed during duplex printing.
  • Remedy: If there is no paper but the error message is displayed, check the Duplex sensor. (Component Test)
  • Code: 39
  • Display: Paper Jam inside of machine.
  • Description: Paper has jammed in the registration area
  • Remedy: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error is occured, Check the Registration Sensor (Component Test -> Sensor Read -> RG value) 3. If the paper stopped after actuating the Exit sensor, Check the Exit sensor (Component Test -> Sensor Read -> EX value)
  • Code: 40
  • Display: Scanner locking switch is locked or another problem occurred
  • Description: The CCD lock has been locked. the CCD does not detect its home location or move.
  • Remedy: Unlock the CCD lock.
  • Code: 41
  • Display: Shake [Color] toner cartridge
  • Description: The toner supply is low
  • Remedy: Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge.
  • Code: 42
  • Display: Staple cartridge is empty. Replace it
  • Description: Stapler is run out.
  • Remedy: Replace the staple cartridge.
  • Code: 43
  • Display: Staple cartridge is not installed. Install it in finisher
  • Description: Staple cartridge is not installed
  • Remedy: Install the staple cartridge.
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