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Code :
  • Code: M3-2130
  • Display: Too much paper in output bin tray. Remove printed paper
  • Description: There are too much paper in output bin tray.
  • Remedy: 1) Remove the paper on exit tray. 2) If this error occurs continually, check the following. a) Check if the bin-full sensor and actuator is assembled correctly. b) Check if the bin-full sensor is defective.
  • Code: S1-2411
  • Display: HDD System Failure #S1-2411: Turn off then on.
  • Description: Hard Disk is not installed in the machine. / Hard Disk is defective.
  • Remedy: 1) Check if the HDD is installed correctly. a) Remove the rear cover. (Refer to 3.3.2 Rear Cover) b) Check if the HDD cable is connected correctly. 2) If the problem persists, replace the HDD(JC59-00035A).
  • Code: S1-2433, S1-2443
  • Display: System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service
  • Description: System memory is corrupted. / Unexpected S/W error has occurred.
  • Remedy: 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A).
  • Code: S1-2434, S1-2436
  • Display: HDD Error #. Check users guide.
  • Description: HDD partition or memory is full.
  • Remedy: • S1-2434 : Addresses in Address book / User data in User profile • S1-2436 : System Logs • S1-2438/2439 : Printing Error / No Paper in Tray 1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persistss, replace the HDD(JC59-00035A).
  • Code: S1-2438, S1-2439
  • Display: HDD Error #. Check users guide.
  • Description: HDD partition or memory is full.
  • Remedy: • S1-2434 : Addresses in Address book / User data in User profile • S1-2436 : System Logs • S1-2438/2439 : Printing Error / No Paper in Tray 1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persistss, replace the HDD(JC59-00035A).
  • Code: S1-2444, S1-2445
  • Display: System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service
  • Description: System memory is corrupted. / Unexpected S/W error has occurred.
  • Remedy: 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A).
  • Code: S1-2446, S1-2447
  • Display: System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service
  • Description: System memory is corrupted. / Unexpected S/W error has occurred.
  • Remedy: 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A).
  • Code: S1-2511, S1-2521, S1-2523
  • Display: MSOK System Failure: #S1-2511. Turn off then on MSOK Failure: #S1-2521. Call for service PPM data is incorrect. Call for service & change MSOK MSOK Failure: #. Call for service & change MSOK
  • Description: MSOK has a problem.
  • Remedy: 1) Turn the machine off and on. 2) If the problem persists, turn the machine off again. 3) Remove the rear cover. 4) Check if the MSOK is inserted correctly. Remove and reinstall it. 5) If the problem persists, replace the main board(JC92-02516).
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