Description: Too much paper in output bin tray or the bin full sensor actuator or sensor is defective. Status LED – Red is on. Printer does not print
Remedy: 1. Remove paper from the output tray. The machine resumes printing. Machine can hold up to 50 sheets (80 g/m2) of plain paper. In order to prevent Out-bin full error again, use output tray guide such as following picture.
Code: S2-4110
Display: Door is open. Close the door.
Description: door is open or door sensor is defective Status LED – Red is on
Remedy: 1. Check whether the door is closed perfectly. 2. Check the cover open switch on the HVPS is operated properly. If it is defective, replace the HVPS board.
Code: S3-3121
Display: Scanner locked error.
Description: The scanner can’t work properly. When moving the scanner, an abnormal home position checking of the sensor is occurred. Home position could not be checked because of abnormal symptoms or stop of scan motor stall.
Remedy: 1. Power Off/On 2. Check situation is same or not. usually scanner locked error would be cleared. 3. If scanner locked error is still not cleared, check if the home sensor or scanner motor is operated properly.
Code: S3-3122
Display: Scanner Shading Error.
Description: Machine does not copy properly. (it can be print white paper) /Scanner can’t make shading data because of following reason: - AFE detection is failed - Shading check sum is failed - Scanner CIS is defective - Scanner Motor not working
Remedy: 1. Enter tech mode. (refer to 4.1.5) 2. Select “SD” menu using Up/Dn key. 3. Press Start Key. Shading report will be printed such as below images after machine starting scan shading. 4. Check shading report if result of waveform for each color is irregular or very low level, try again 2-3. if result is still produced even though try again, change CIS or main board.
Code: S6-3121
Display: Wireless Network not installed.
Description: Machine does not detect wireless network card even thought card is connected physically. This error is occurred when machine booting up.
Remedy: 1. Check Network configuration Report. 2. Check wireless card connector is inserted to socket well. 3. Replace wireless card module to new one. Reference If wired network cable is connected, wireless does not work even though all of setting is completed and it has no H/W errors. Please check it without wired network cable.
Code: S6-3123
Display: IP address conflict.
Description: Machine IP address is conflict to other machine. Machine can’t print data from Host PC. (Copy/Report can work)
Remedy: Change IP address.
Code: U1-2113
Display: Fuser Unit Failure #U1-2113 : Turn off then on.
Description: Fuser Unit is transferred Power.
Remedy: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
Code: U1-2131
Display: Fuser Unit Failure #U1-2131 : Turn off then on.
Description: The Fuser is being diagnosed for Low Heat Error.
Remedy: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.