• Code: 09
• Display: Defective OPE Keypad
• Description: Pressing keys does not cause the set to respond correctly
• Causes: 1. Clear the memory. 2. Check that there is an audible key click when a key is pressed

• Code: 10
• Display: Fuser gear melts due to overheating causing Paper Jam.
• Description: Constant Jam where paper is entering Fuser unit. Fuser rollers do not turn
• Causes: 1. Check the Heat Lamp, thermostat and thermistor

• Code: 11
• Display: Paper Empty
• Description: Paper Empty is displayed in the LCD panel even when paper is loaded in the cassette.
• Causes: 1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors

• Code: 12
• Display: Paper Empty without indication
• Description: The paper empty message does not appear in the LCD when the paper cassette is empty.
• Causes: 1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective

• Code: 13
• Display: Cover Open
• Description: The Cover Open message appears on the LCD even when the print cover is closed.
• Causes: 1. The ‘Open Cover’ microswitch may be stuck or faulty 2. The tab on the front cover may be damaged or broken 3. Check the connector and cables between HVPS and main PBA.

• Code: 14
• Display: No error message when the cover is open
• Description: The Cover Open message does not appears on the LCD even when the print cover is open.
• Causes: 1. The ‘Open Cover’ microswitch may be stuck or faulty 2. Check the connector and cables between HVPS and main PBA.

• Code: 15
• Display: Defective motor operation
• Description: Main motor is faulty and paper does not feed into the printer, resulting in Jam 0'
• Causes: 1. The main motor harness or Motor PCB may be faulty.

• Code: 16
• Display: No Power
• Description: When system power is turned on the LCD panel does not come on.
• Causes: 1. Check if the power input and SMPS output are normal. 2. LCD panel does not come on but normal start up sounds are heard. 3. After replacing SMPS display does not come on and no start up sounds are heard.