Các lỗi thường gặp

Code :
  • Code: 09
  • Description: Poor Fusing
  • Causes: 1. Use recommended paper? 2. Check fusing temperature 3. The machine was under the low temperature for a long time?
  • Remedy: 1. Should use recommended paper 2. Check engine board. If you have not thermometer, measure the thermistor voltage to CPU, If 2.98V+/-5% in printing CPU works well. Then, disassemble fuser and check the thermistor contact and thermistor. 3. Re-check after putting the machine in the warm place for certain period.
  • Code: 10
  • Description: Partial blank image (not periodic)
  • Causes: 1. Toner is low? 2. The toner cartridge is out of position?
  • Remedy: 1. Replace Toner cartridge 2. Checkand adjust
  • Code: 11
  • Description: Partial blank image (periodic)
  • Causes: 1. Develope roller scar or particle 2. Scar or particle (94 mm) 3. Transfer roller scar or particle (47 mm)
  • Remedy: 1-2. Replace toner cartridge 3. Replace transfer roller
  • Code: 12
  • Description: Different image density (left and right)
  • Causes: 1. Charge roller’s pressure force unbalance 2. Dev. roller and OPC or Dev. roller and blade’s pressure force unbalance 3. Transfer roller’s pressure force unbalance of each side
  • Remedy: 1-2. Change toner cartridge 3. Check left and right spring of transfer roller and the spring pressing the developer inside the machine
  • Code: 13
  • Description: Horizonral band
  • Causes: 1. Unstable high voltage contact 2. Charge roller’s contamination 3. Contamination of heat roller 4. Malfunction of LSU
  • Remedy: 1. Clean each contact and check good contact 2. Clean charge roller 3. Replace fuser unit 4. Check engine B’d
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