• Code: EA24
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper stopping jam (between the entrance and transport sensors):
• Causes: Transport path switching solenoid (SOL5) Entrance sensor (S1) Transport sensor (S2) Entrance motor (M1) Finisher control PC board (FIN)
• Remedy: Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Pinch roller arm Check the position of pinch roller arm. If it is down, fix its mechanism. Transport path switching solenoid (SOL5) • Check that the gap between the transfer guide surface and the upper surface of the flapper tip is in the acceptable range according to the status of the transport path switching solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON: 2.3 to 2.9 mm). If it is not, adjust it. • Check the harness between the transport path switching solenoid (SOL5) and the finisher controller board (CN1). If there is any abnormality, correct it. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Entrance motor (M1) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8, CN17) • Harness check

• Code: EA25
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1042] Paper transport jam in the finisher (after the exiting of a stack of paper is completed) [MJ-1110] Paper stopping jam (after the exiting of a stack of the paper is completed)
• Causes: Finishing tray paper detection sensor (S12) Finisher control PC board (FIN)
• Remedy: MJ-1042 Stack exit motor (M5) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN14) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).
  MJ-1110 Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Finishing tray paper detection sensor (S12) • Sensor check • Connector check (CN25) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN25) • Harness check

• Code: EA26
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper stopping jam (stop command request)
• Causes: Finisher control PC board (FIN) LGC board (LGC)
• Remedy: MJ-1042 Finisher • Check if the harness connecting the equipment and the finisher control PC board is disconnected or open circuited. • Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited. • Update the finisher firmware. • Replace the finisher control PC board. LGC board • Check if the harness connecting the finisher and the LGC board on the equipment is disconnected or open circuited. • Connector check • Check if the conductor pattern on the LGC board is open circuited or short circuited. • Replace the LGC board.
  MJ-1110 Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check (CN8) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

• Code: EA27
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper stopping jam (paper not inserted but detected)
• Causes: Entrance sensor (S1) Finisher control PC board (FIN)
• Remedy: Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check (CN8) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

• Code: EA28
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper stopping jam (paper holder plate operation delay)
• Causes: Assist guide motor (M10) Finisher control PC board (FIN)
• Remedy: Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Assist guide Is there any mechanical problem when the assist guide is rotated? If there is any mechanical problem, fix its mechanism. Assist guide motor (M10) • Motor check • Connector check (CN10) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN10) • Harness check

• Code: EA29
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper stopping jam (stack transport operation delay)
• Causes: Buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Buffer tray guide Is there any mechanical problem when the buffer tray guide is opened and closed while the buffer roller is kept raised? If there is any mechanical problem, fix its mechanism. Buffer tray guide motor (M2) • Motor check • Connector check (CN10) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

• Code: EA2A
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1042] Paper transport jam in the finisher (between the entrance path and the middle path sensors)
• Causes:
• Remedy: MJ-1042 1st transport motor (M8) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V+-5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Middle path sensor (S7) abnormality Measure the voltage on TP84 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V+-5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN14, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, replace the finisher control PC board (FIN).

• Code: EA2B
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1042] Paper transport jam in the finisher (middle path sensor)
• Causes:
• Remedy: abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V+-5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Middle path sensor (S7) abnormality Measure the voltage on TP84 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V+-5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN14, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, replace the finisher control PC board (FIN).