Remedy: LGC board Process unit 1. Thermistor check (Perform the input check: FS-03-[F1]ON/ [3]) 2. Check if there is any abnormality on the connector between the equipment and the process unit. 3. Is the harness between the LGC board and the drawer connector for process unit disconnected? (J451, J454, J626) 4. Is the harness inside of the process unit and the harness of the drum thermistor disconnected? 5. Is the connector CN319 on the LGC board, or the connector of the drum thermistor disconnected?
Code: CF10
Description: Communication module writing failure.
Causes: Finisher control PC board (FIN) LGC board
Remedy: Finisher • Check if the harness connecting the equipment and the finisher control PC board is disconnected or open circuited. • Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited. • Update the finisher firmware. LGC board • Check if the harness connecting the finisher and the LGC board on the equipment is disconnected or open circuited. • Connector check • Check if the conductor pattern on the LGC board is open circuited or short circuited.
Code: E010
Description: Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
Remedy: 1 Open the Automatic duplexing unit. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the exit sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[C]) Yes 3 No • Check if the connector of the exit sensor is disconnected. • Check if the connector CN308 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the exit sensor • Replace the LGC board 3 Is the registration roller clutch working? (Perform the output check in the test mode: FS-03- 108/158) Yes 4 No • Check if the connector of the registration roller clutch is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the registration roller clutch. • Replace the LGC board. 4 Registration roller • Check the registration roller. Replace it if it is worn out.
Code: E020
Description: Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
Remedy: 1 Open the Automatic duplexing unit. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the exit sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[C]) Yes 3 No • Check if the connector of the exit sensor is disconnected. • Check if the connector CN308 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the exit sensor • Replace the LGC board 3 Is the registration roller clutch working? (Perform the output check in the test mode: FS-03- 108/158) Yes 4 No • Check if the connector of the registration roller clutch is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the registration roller clutch. • Replace the LGC board. 4 Registration roller • Check the registration roller. Replace it if it is worn out.
Code: E030
Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON.
Causes: Sensor. LGC board
Remedy: 1 Open the cover of the unit/ area whose picture is blinking on the control panel. Is there any paper on the transport path? (Refer to the following table.) Yes Remove the paper. No 2 2 Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) Yes 3 No • Check if the connector of the sensor is disconnected. • Check if any of the connectors on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the sensor • Replace the LGC board. 3 LGC board • Replace the LGC board. Registration area Automatic duplexing unit Registration sensor FS-03-[ALL]OFF/[9]/[A] 1st transport sensor FS-03-[ALL]OFF/[9]/[B] Exit area Automatic duplexing unit Exit sensor FS-03-[ALL]OFF/[9]/[C] ADU ADU ADU entrance sensor FS-03-[ALL]OFF/[9]/[G] ADU exit sensor FS-03-[ALL]OFF/[9]/[H] Feeding area (Main unit) Feed cover 2nd transport sensor FS-03-[F3]ON/[4]/[D] LCF LCF side cover LCF feed sensor FS-03-[F1]ON/[9]/[F] PFP PFP side cover PFP upper drawer feed sensor FS-03-[F3]ON/[0]/[C] PFP lower drawer feed sensor FS-03-[F3]ON/[0]/[D] Bridge unit Bridge unit Bridge unit transport sensor-1 FS-03-[ALL]OFF/[0]/[A] Bridge unit transport sensor-2 FS-03-[ALL]OFF/[0]/[B] JSP JSP cover JSP feed sensor FS-03-[ALL]OFF/[0]/[A]
Code: E061
Description: Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs from size setting of the equipment.
Causes:
Remedy: Paper size If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
Code: E062
Description: Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.
Causes:
Remedy: Paper size If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
Code: E063
Description: Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.
Causes:
Remedy: Paper size If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.