• Code: 900
• Description: RIP software
• Remedy: Server firmware problem. Contact the next level of support.

• Code: 902
• Description: General engine software failure
• Remedy: An unrecoverable system software error. Reset the printer (POR). If the problem continues, replace the controller card.

• Code: 910
• Description: DC exit motor stall
• Remedy: The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling.

• Code: 911
• Description: DC exit motor
• Remedy: The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling.

• Code: 912
• Description: DC exit motor below speed
• Remedy: The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling.

• Code: 913
• Description: DC exit motor over speed
• Remedy: The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling.

• Code: 914
• Description: DC pick motor–no encoder feedback
• Remedy: Verify motor is plugged into controller card correctly. Also check load condition. The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling.

• Code: 917
• Description: Transfer roll
• Remedy: The most likely cause is a faulty HVPS. It may also indicate a problem in the transfer roll area.