Remedy: Indicates a DRAM Memory Error on the controller card. Replace the controller card.
Code: 961
Description: RAM in slot 1 is bad
Remedy: If another SDRAM memory DIMM is available, turn the power off and switch the DIMM. If the memory card now works correctly, replace the failing DIMM. If this does not fix the problem, replace the controller card. If another DIMM is not available, replace the memory option first and then the controller card if necessary.
Code: 964
Description: Download emulation CRC failure. Checksum failure detected in the emulation header or emulation file.
Remedy: Perform the following: 1. Disable the downloaded emulations. 2. Reprogram the downloaded emulations. If the problem persists, replace the emulation card.
Code: 975
Description: Unrecognizable network port
Remedy: A failure with the network port. If the printer is a network model, replace the controller card.
Code: 976
Description: Software error in network port
Remedy: A failure with the network port. If the printer is a network model, replace the controller card.
Code: 978
Description: Bad checksum while programming network port.
Remedy: A failure with the network port. If the printer is a network model, replace the controller card.
Code: 979
Description: Flash parts failed while programming network port.
Remedy: A failure with the network port. If the printer is a network model, replace the controller card.
Code: 980
Description: <device> Comm The engine is experiencing unreliable communications to the specified device.
Remedy: Service errors 980 through 984, <device> can be one of the following: Engine, Duplex, or Tray x (x=1, 2, or 3).