Description: Mirror motor unable to reach operating speed.
Remedy: Faulty printhead, cabling or connector.
Code: 936
Description: Transport motor initial lock failure
Remedy: Indicates a problem with the main drive motor or a jam occurred during the motor ramp-up to speed.
Code: 937
Description: Transport motor lost lock
Remedy: Faulty motor or a jam occurred after motor ramp-up to speed. Possible problem with the main drive.
Code: 939
Description: RIP—engine communications
Remedy: The RIP processor cannot communicate with the engine processor. Replace the controller card.
Code: 940
Description: LV Power Supply
Remedy: The low voltage power supply zero crossover test failed. Check the LVPS for correct installation. Make sure the connector on the LVPS assembly is firmly seated with the connector on the interconnect card connector. This error may also be caused by a noisy AC input power source. • Be sure the correct LVPS has been installed. • If all the above are correct, replace the LVPS assembly.
Code: 941
Description: Controller card
Remedy: This error indicates an open fuse in line to tray 2. POR the printer to reset the fuse. Check for +24 V dc on J21, pin 6. If correct, the fuse is okay. If incorrect, remove the drawer and check resistance between pin 6 and 5 of the tray. If the resistance is less than 50 ohms, replace the drawer.
Code: 950
Description: Controller card
Remedy: There is a mismatch between the variables in the EPROM on the operator panel card and those in the secure NVRAM on the controller card. This can only occur after a replacement of one of the two parts and the replaced part is faulty. Replace the controller card or the operator panel. Warning: Always replace only one at a time with a POR between.
Code: 951
Description: Controller card
Remedy: The secure NVRAM was not detected on the controller card. Replace the controller card.