• Code: E9F0
• Description: Punching jam: Punching is not performed properly. [MJ-1025 (When MJ-6005 is installed)] Punching jam: Punching is not performed properly. [MJ-1024 (when MJ-6004 is installed)] [MJ-1101 (when MJ-6101 is installed)]
• Causes: MJ-1101 (when MJ-6103 is installed) Punch motor Punch HP sensor Hole punch control PC board
• Remedy: MJ-1101 (when MJ-6103 is installed) Punch motor • Motor check • Connector check • Harness check Punch HP sensor • Sensor check • Connector check • Harness check Hole punch control PC board • Board check • Connector check • Harness check
  MJ-6008 Punch motor (M15) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Punch shaft home position sensor (S36) abnormality Measure the voltage on pin CN3.3 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Punch shaft rotational direction sensor (S35) abnormality Measure the voltage on pin CN3.9 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Punch motor clock sensor (S37) abnormality Measure the voltage on pin CN3.6 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN3, CN6) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the motor, sensors and connectors, exchange the hole punch control PC board (HP).

• Code: EA10
• Description: Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1024/1031/1101]
• Causes: MJ-1101 Entrance sensor Finisher controller PC board
  MJ-1106 Feeding sensor (S22) Transport path switching solenoid (SOL5) Entrance motor (M1) Interface PC board (I/F) Finisher control PC board (FIN)
• Remedy: MJ-1101 Removing paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? Gate solenoid • Is the gap between the flapper and entrance roller shaft other than 0.60±0.20mm when the gate solenoid (SOL2) is pulled? • Is the harness between the gate solenoid (SOL2) and the finisher control PC board (CN22) disconnected or open circuited? Entrance motor Is the harness between the entrance motor (M1) and the finisher control PC board (CN7) disconnected or open circuited? Harness check Is the harness between the gate solenoid (SOL2) and the finisher control PC board (CN22) disconnected or open circuited?
  MJ-1106 Removing paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Feeding sensor (S22) Check if there is a disconnection of the connector, incorrect installation or breakage of the feeding sensor (S22). If there is, reinstall the sensor correctly or replace it. Transport path switching solenoid (SOL5) Check that the gap between the transfer guide surface and the upper surface of the flapper tip is in the acceptable range according to the status of the transport path switching solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON: 2.3 to 2.9 mm). If it is not, adjust it. Entrance motor (M1) Check the harness between the entrance motor (M1) and the finisher controller board (CN26). If there is any abnormality, correct it. Interface PC board (I/F) Check the harness between the transport path switching solenoid (SOL5) and the interface PC board (CN6), If there is any abnormality, correct it. • Board check • Connector check (CN5, CN6, CN7) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN25, CN27) • Harness check

• Code: EA20
• Description: Paper transport stop jam: The paper does not pass through the inlet sensor. [MJ-1025/MJ-1031] Paper transport stop jam: The paper has passed through the inlet sensor but does not reach or pass the feed path sensor or processing tray sensor. [MJ-1024] Paper transport delay jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ- 1101
• Causes: MJ-1101 Transport sensor Finisher controller PC board
  MJ-1106 Entrance sensor (S1) Finisher control PC board (FIN)
• Remedy: MJ-1101 Transport sensor • Sensor check • Connector check (S2) • Harness check Finisher controller PC board Board check(CN22)
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN26) • Harness check

• Code: EA21
• Description: Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ-1101/MJ-1106]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN26) • Harness check

• Code: EA22
• Description: Paper transport jam (Finisher paper punching edge detection sensor): The paper position sensor on the Finisher transport path detects paper shorter than the acceptable paper size. [MJ-1101/MJ-1106]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Finisher control PC board (FIN
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN26) • Harness check

• Code: EA23
• Description: Paper transport jam (transport sensor): Paper being transported on the Finisher transport path is stopped at the outlet sensor at 27.56 inches or longer. [MJ-1101/MJ-1106]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA24
• Description: Paper transport jam (between entrance and transport sensors): The leading edge of paper which has passed the entrance sensor on the Finisher transport path does not reach the transport sensor. [MJ-1101/MJ-1106
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check

• Code: EA25
• Description: Paper transport jam (after paper stack exit): The finishing tray paper detection sensor detects paper after a stack of paper exits from the finishing tray. [MJ-1101/MJ-1106] Paper transport jam in the Finisher (after paper stack exit): Paper is detected in the finishing tray sensor after the paper stack has exited from the finishing tray. [MJ-1032] Paper transport jam in the Finisher (after paper stack exit): (1) Paper is detected in the finishing tray sensor after the paper stack has exited from the finishing tray. (2) Paper cannot be detected in the gripper arm exit sensor after the paper stack has exited from the finishing tray. [MJ-1033]
• Causes: MJ-1101 Entrance sensor Transport sensor Finisher contoller PC board
  MJ-1106 Entrance sensor (S1) Transport sensor (S2) Processing tray sensor (S12) Assist arm motor (M10) buffer tray guide motor (M2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Entrance sensor • Sensor check(S1) • Connector check (CN7, CN22) • Harness check Transport sensor • Sensor check(S2) • Connector check (CN7, CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Processing tray sensor (S12) • Sensor check • Connector check • Harness check Paper holding cam Is there any mechanical problem when the paper holding cam is rotated? Assist arm motor (M10) • Motor check • Connector check • Harness check Buffer tray guide Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. buffer tray guide motor (M2) • Motor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6, CN13, CN11, CN18, CN26) • Harness check