• Code: EA2E
• Description: Paper transport remaining jam in the Finisher (subpath sensor): Paper is detected in the sub-path sensor when the power is turned ON or the cover is closed. [MJ-1032]
• Causes: MJ-1032
• Remedy: MJ-1032 Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Middle path sensor (S7) abnormality Measure the voltage on TP84 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V ± 5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Sub-path sensor (S8) abnormality Measure the voltage on TP85 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V ± 5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the senso

• Code: EA31
• Description: Transport path paper remaining jam. [MJ-1101/MJ-1106] Paper transport remaining jam in the Finisher: Paper is detected in the entrance path sensor or middle path sensor when the power is turned ON or the cover is closed. [MJ-1032] Paper transport remaining jam in the Finisher: Paper is detected in any of the path sensors when the power is turned ON or the cover is closed. [MJ-1033]
• Causes: MJ-1101 Transport sensor Finisher controller PC board
  MJ-1106 Transport sensor (S2) Finisher control PC board (FIN)
• Remedy: MJ-1101 Transport sensor • Sensor check(S2) • Connector check (CN22) • Harness check Finisher controller PC board • Borad check • Connector check (CN22) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN6) • Harness check
  MJ-1033Entrance path sensor (S1) abnormality Measure the voltage on TP1 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN1) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, exchange the finisher control PC board (FIN).

• Code: EA32
• Description: Exit paper remaining jam. [MJ-1101/MJ-1106] Exit paper remaining jam in the Finisher: Paper is detected in the finishing tray sensor when the power is turned ON. [MJ-1032/MJ-1033]
• Causes: MJ-1101 Processing tray sensor Finisher controller PC board
  MJ-1106 Processing tray sensor (S12) Finisher control PC board (FIN)
• Remedy: MJ-1101 Processing tray sensor • Sensor check (S12) • Connector check (CN11) • Harness check Finisher controller PC board • Sensor check • Connector check (CN11) • Harness check
  MJ-1106 Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Processing tray sensor (S12) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN18) • Harness check
  MJ-1032 Finishing tray sensor (S4) abnormality Measure the voltage on TP14 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN5) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, exchange the finisher control PC board (FIN).
  MJ-1033 Finishing tray sensor (S2) abnormality Measure the voltage on TP26 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN8) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the sensor and the connector, exchange the finisher control PC board (FIN).

• Code: EA40
• Description: Cover open error: The front cover or stationary tray cover is opened during paper transport. [MJ-1101/MJ-1106] Finisher cover open jam: (1) A paper jam occurs when any of the covers is opened during the transporting of paper in the Finisher (until the paper exit is completed after the B command has been received). (2) A paper jam occurs when the supplying of the voltage of 24V is stopped during the transporting of paper. [MJ-1032/MJ-1033]
• Causes: MJ-1101/MJ-1106 Cover locking bracket If it is broken. Front cover switch (SW1) Stationary tray opening/closing switch (SW2) Finisher controller board
• Remedy: MJ-1101/MJ-1106 Cover • Close the front cover or the stationary tray if they are opened. Front cover switch (SW1) • Sensor check • Connector check • Harness check Stationary tray opening/closing switch (SW2) • Sensor check • Connector check • Harness check Finisher controller board • Connector check(CN16) • Board check
  MJ-1032 Sub-path opening/closing sensor (S12) abnormality Measure the voltage on TP12 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Front cover switch (SW1) abnormality Measure the voltage on TP77 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the switch is ON and within the range of 3.3V ± 5% when OFF. If the voltage does not fall within the range mentioned, replace the switch. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN10, CN13) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the switches, sensor and connector, exchange the finisher control PC board (FIN).

• Code: EA50
• Description: Stapling jam: Stapling is not performed properly. [MJ-1032/MJ-1033]
• Causes: MJ-1101 Finisher controller PC board
• Remedy: MJ-1101 Finisher • Check if there is any paper in the finisher or on the transport path of the equipment or on the finishing tray. Remove it if there is. • Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case? • Check if the actuator of the stapler interference sensor (S11) moves smoothly. • Check if the connector CN2 on the finisher controller PC board is disconnected from the stapler or the harnesses are open circuited. Correct if any. • Check the harnesses in the stapler are disconnected or open circuited. Correct if any.
  MJ-1032 Staple unit stapling start position sensor (S17) abnormality Measure the voltage on TP23 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 3.3V ± 5% when OFF. If the voltage does not fall within the range mentioned, replace the staple unit. Staple unit staple empty sensor (S18) abnormality Measure the voltage on TP24 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 3.3V ± 5% when OFF. If the voltage does not fall within the range mentioned, replace the staple unit. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN17) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the staple unit and the connectors, exchange the finisher control PC board (FIN).

• Code: EA60
• Description: Early arrival jam: A paper jam occurs because paper from the equipment arrives at the Finisher too early. [MJ-1032/MJ-1033]
• Causes: Entrance sensor Finisher controller PC board
• Remedy: Finisher • Check if there is any paper in the finisher or on the transport path of the equipment or on the finishing tray. Remove it if there is. • Check if there is any disconnection, incorrect installation or breakage on the entrance sensor (S1). Correct if any. • Check if the connector CN7 on the finisher controller PC board is disconnected from the entrance sensor (S1) and the harnesses are disconnected or open circuited. Correct if any.

• Code: EA70
• Description: Stack exit belt home position error: The stack exit belt is not at the home position. [MJ-1101/MJ-1106]
• Causes: MJ-1101 Stack belt exit home position sensor Stack transport motor Finisher controller PC board
  MJ-1106 Stack belt exit home position sensor Stack transport motor Finisher controller PC board
• Remedy: MJ-1101 Stack belt exit home position sensor Check if the connector CN11 on the finisher controller PC board is disconnected from the stack belt exit home position sensor (S9) and the harnesses are open circuited. Correct if any. Stack transport motor Is the harness between the stack transport motor (M5) and the finisher control PC board (CN10) disconnected or open circuited?
  MJ-1106 Stack belt exit home position sensor Check if there is a disconnection of the connector, incorrect installation or breakage of the stack belt exit home position sensor (S9). If there is, reinstall the sensor correctly or replace it. Check if the connector (CN18) on the finisher controller PC board is disconnected from the stack belt exit home position sensor (S9) and the harnesses are open circuited. Correct if any. Stack transport motor Check if the connector (CN17) on the finisher controller PC board is disconnected from the stack transport motor (M8) and the harnesses are open circuited. Correct if any.

• Code: EA80
• Description: Stapling jam: Stapling is not performed properly. [MJ-1032/MJ-1033]
• Causes: Stitcher home position switch Finisher controller PC board
• Remedy: Finisher • Check if there is any paper in the finisher, saddle stitcher, or on the transport path of the equipment, or on the stapling tray. Remove it if there is. • Remove the staple cartridge from the finisher and remove staples stuck in the stapling unit. Stitcher home position switch • Check if the connector on the saddle stitcher controller PC board is disconnected or the harnesses are open circuited. Correct if any. • Check if the stitcher home position switches are working properly.