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Code :
  • Code: E030
  • Description: Power-ON jam: Paper is remaining on the paper transport path of the equipment when the power is turned ON.
  • Remedy: Open the cover of the unit/area whose picture is blinking on the control panel. Is there any paper on the transport path? (Refer to the following table.) → YES → Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) ↓ → NO → 1) Check if the connector of the sensor is disconnected. 2) Check if any of the connectors on the LGC board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the sensor. 6) Replace the LGC board. YES Replace the LGC board.
    Registration area Registration sensor 03-[FAX]ON/[4]/[E] Exit/Reverse area Exit sensor 03-[FAX]OFF/[7]/[B] Reverse sensor-1 03-[FAX]OFF/[7]/[E] Reverse sensor-2 03-[FAX]OFF/[7]/[D] Fuser transport sensor 03-[FAX]OFF/[7]/[C] Reverse transport area Horizontal transport sensor-1 03-[FAX]OFF/[9]/[F] Horizontal transport sensor-2 03-[FAX]OFF/[9]/[G] Horizontal transport sensor-3 03-[FAX]OFF/[9]/[H] Paper feeding area 1st drawer feed sensor 03-[FAX]OFF/[1]/[D] 2nd drawer feed sensor 03-[FAX]OFF/[2]/[D] 3rd drawer / tandem LCF feed sensor 03-[FAX]OFF/[3]/[D] 4th drawer feed sensor 03-[FAX]OFF/[4]/[D] 1st drawer transport sensor 03-[FAX]OFF/[1]/[C] 2nd drawer transport sensor 03-[FAX]OFF/[2]/[C] 3rd drawer / tandem LCF transport sensor 03-[FAX]OFF/[3]/[C] 4th drawer transport sensor 03-[FAX]OFF/[4]/[C] Intermediate transport sensor 03-[FAX]OFF/[1]/[A]
  • Code: E061
  • Description: Incorrect paper size setting for 1st drawer: The size of paper in the 1st drawer differs from size setting of the equipment.
  • Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
  • Code: E062
  • Description: Incorrect paper size setting for 2nd drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.
  • Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
  • Code: E063
  • Description: Incorrect paper size setting for 3rd drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.
  • Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
  • Code: E064
  • Description: Incorrect paper size setting for 4th drawer: The size of paper in the 4th drawer differs from size setting of the equipment.
  • Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
  • Code: E065
  • Description: Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment.
  • Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.
  • Code: E090
  • Description: Image data delay jam: Image data to be printed cannot be prepared.
  • Remedy: 1) Remove the paper remained in front of the registration sensor. 2) Check if the error is cleared by turning the power OFF and then back ON. 3) Check if the connectors connecting the SYS board, SLG board and PLG board are disconnected. 4) Check if the connectors of the HDD are disconnected. 5) Check if the harnesses connecting the SYS board, SLG board and PLG board are opencircuited. 6) Replace the HDD, SYS board, SLG board and PLG board.
  • Code: E110
  • Description: Transport jam during duplex printing (paper not reaching registration sensor): Paper which passed the reverse transport section does not reach the registration sensor during duplex printing.
  • Remedy: (First page of printing) Open the jam access cover. Is there paper in front of the registration sensor? → YES → Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1) Check if the connector of the registration sensor is disconnected. 2) Check if the connector CN341 on the LGC board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the registration sensor. 6) Replace the LGC board. YES Is the transport motor (M17) rotating? (Perform the output check in the test mode: 03-133,183) ↓ → NO → Replace the transport motor. 1) Check if the connector of the transport motor is disconnected. 2) Check if the connector CN327 on the LGC board is disconnected. 3) Check if the connector on the transport motor driving PC board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor pattern on the LGC board is short circuited or open circuited. 6) Check if the conductor pattern on the transport motor driving PC board is short circuited or open circuited. 7) Replace the LGC board. 8) Replace the transport motor driving PC board. YES Check if the spring of the follower roller of the intermediate transport roller is working properly. YES Check the transport roller. Clean or replace it. (Second page or later of printing) Leading edge of paper not reaching the fuser exit sensor. ↓ → YES → If the paper is damaged, remove the paper and check the followings. 1) Check if the paper is skewed, and correct it if it is skewed. 2) Check the paper amount. 3) Check if the paper is not the one with printing on its back side. 4) Check if the width of the side guides of the drawer is too narrow. 5) Check the motor-related adjustment value. NO Is the intermediate transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[A]) ll → NO → 1) Are paper dusts accumulated on the intermediate transport sensor? 2) Check if the harness is not damaged. 3) Check if the connector is disconnected. YES Is the transport motor rotating? (Perform the output check in the test mode: 03-133,183) NO → Replace the transport motor. 1) Check if the connector of the transport motor is disconnected. 2) Check if the connector on the LGC board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the LGC board. YES Check if the spring of the follower roller of the intermediate transport roller is working properly. Replace the registration roller(rubber) if not solved.
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