Remedy: 1 Check the Drum Cartridge installation. Was the Drum Cartridge replaced? Go to Step 2. Replace the Drum Cartridge. If the error persists, go to Step 2. 2 Check the Drum Cartridge CRUM PWB installation. Is the Drum Cartridge CRUM PWB installed correctly? Go to Step 3. Correct the installation. 3 Check the Drum Cartridge CRUM PWB connection. Are P126 and P/J419 connected? Go to Step 4. Connect P/126 and P/J419. 4 Check continuity between the Drum Cartridge CRUM PWB and Engine Control Board. 1. Disconnect P/126 and P/J419. 2. Check for continuity at the following: • P126-6 <=> P/J419-1 • P126-5 <=> P/J419-2 • P126-4 <=> P/J419-3 • P126-3 <=> P/J419-4 • P126-2 <=> P/J419-5 Are these conductive? Go to Step 5. Repair the wiring. 5 Check +5 V to the Drum Cartridge CRUM PWB. Is there +5 V across P126-6 (+) <=> ground? Replace the Drum Cartridge CRUM PWB. Replace the Engine Control Board.
Code: J7-1, J7-2
Description: Drum Cartridge Failure - J7-n Comm/NVRAM/Type Error The Drum Cartridge CRUM failed to communicate with the Engine Control Board. • Drum Cartridge Failure - J7-1 DRUM Comm Error • Drum Cartridge Failure - J7-2 DRUM NVRAM Error
Remedy: 1 Check the Drum Cartridge installation. Was the Drum Cartridge replaced? Go to Step 2. Replace the Drum Cartridge. If the error persists, go to Step 2. 2 Check the Drum Cartridge CRUM PWB. Is the Drum Cartridge CRUM PWB installed correctly? Go to Step 3. Correct the installation. 3 Check the Drum Cartridge CRUM PWB connection. Are P126 and P/J419 connected? Go to Step 4. Connect P/126 and P/J419. 4 Check continuity between the Drum Cartridge CRUM PWB and Engine Control Board. 1. Disconnect P/126 and P/J419. 2. Check for continuity at the following: • P126-6 <=> P/J419-1 • P126-5 <=> P/J419-2 • P126-4 <=> P/J419-3 • P126-3 <=> P/J419-4 • P126-2 <=> P/J419-5 Are these conductive? Go to Step 5. Repair the wiring. 5 Check +5 V to Drum Cartridge CRUM PWB. Is there +5 V across P126-6 (+) <=> ground? Replace the Drum Cartridge CRUM PWB. Replace the Engine Control Board.
Code: J7-3
Description: Replace Incorrect Drum Cartridge - J7-3 DRUM Type Mismatch The Drum Cartridge CRUM PWB indicates a non-Xerox Drum Cartridge is installed.
Remedy: 1 Check the Drum Cartridge installation. Was the Drum Cartridge replaced? Go to Step 2. Replace the Drum Cartridge. If the error persists, go to Step 2. 2 Check the Drum Cartridge CRUM PWB. Is the Drum Cartridge CRUM PWB installed correctly? Go to Step 3. Correct the installation. 3 Check the Drum Cartridge CRUM PWB connection. Are P126 and P/J419 connected? Go to Step 4. Connect P/126 and P/J419. 4 Check continuity between the Drum Cartridge CRUM and Engine Control Board. 1. Disconnect P/126 and P/J419. 2. Check for continuity at the following: • P126-6 <=> P/J419-1 • P126-5 <=> P/J419-2 • P126-4 <=> P/J419-3 • P126-3 <=> P/J419-4 • P126-2 <=> P/J419-5 Are these conductive? Go to Step 5. Repair the wiring. 5 Check +5 V to the Drum Cartridge CRUM PWB. Is there +5 V across P126-6 (+) <=> ground? Replace the Drum Cartridge CRUM PWB. Replace the Engine Control Board.
Code: J8-1, J8-2
Description: Toner Cartridge Failure - J8-n Toner Comm/Read/Write The Toner CRUM PWB failed to communicate with the Engine Control Board.
Remedy: 1 Check the Toner Cartridge installation. Was the Toner Cartridge replaced? Go to Step 2. Replace the Toner Cartridge. If the error persists, go to Step 2. 2 Check the Toner Cartridge CRUM PWB. Is the Toner Cartridge CRUM PWB installed correctly? Go to Step 3. Correct the installation. 3 Check the Toner Cartridge CRUM PWB connection. Are P127 and P/J419 connected? Go to Step 4. Connect P127 and P/J419. 4 Check continuity between the Toner CRUM PWB and Engine Control Board. 1. Disconnect P127 and P/J419. 2. Check for continuity at the following: • P127-6 <=> P/J419-6 • P127-5 <=> P/J419-7 • P127-4 <=> P/J419-8 • P127-3 <=> P/J419-9 • P127-2 <=> P/J419-10 Are these conductive? Go to Step 5. Repair the wiring. 5 Check +5 V to the Toner Cartridge CRUM PWB. Is there +5 V across P127-6 (+) <=> ground? Replace the Toner Cartridge CRUM PWB. Replace the Engine Control Board.
Remedy: 1 Check the Toner Cartridge installation. Was a Xerox Toner Cartridge replaced? Go to Step 2. Replace with a Xerox Toner Cartridge. If the error persists, go to Step 2. 2 Check the Toner Cartridge CRUM PWB installation. Is the Toner Cartridge CRUM PWB installed correctly? Go to Step 3. Correct the installation. 3 Check the Toner Cartridge CRUM PWB connection. Are P127 and P/J419 connected? Go to Step 4. Connect P127 and P/J419. 4 Check continuity between the Toner CRUM PWB and Engine Control Board. 1. Disconnect P127 and P/J419. 2. Check for continuity at the following: • P127-6 <=> P/J419-6 • P127-5 <=> P/J419-7 • P127-4 <=> P/J419-8 • P127-3 <=> P/J419-9 • P127-2 <=> P/J419-10 Are these conductive? Go to Step 5. Repair the wiring. 5 Check +5 V to the Toner Cartridge CRUM PWB. Is there +5 V across P127-6 (+) <=> ground? Replace the Toner Cartridge CRUM PWB. Replace the Engine Control Board.
Code: U0-1, U1-1
Description: Main Motor Failure The Main Motor stopped or did not start on time.
Causes: • Motor Assembly • Engine Control Board
Remedy: 1 Check the Motor Assembly installation. Remove the Upper Rear Cover . Is the Motor Assembly installed correctly? Go to Step 2. Correct the installation. 2 Test Motor Assembly operation.Run the Service Diagnostics Main Motor test. Does the motor run? Go to Step 6. Go to Step 3. 3 Check the Motor Assembly connection. Are P/J214 and P/J408 connected? Go to Step 4. Connect P/J214 and P/J408. 4 Check continuity between the Motor Assembly and Engine Control Board. Does each wire conduct between P/J214 <=> P/J408? Go to Step 5. Repair the wiring. 5 Check for +24 V to the Motor Assembly. Is there +24 V across P/J214-1/-2 (+) <=> ground? Replace the Motor Assembly. Replace the Engine Control Board.
Code: U1-4
Description: Drum Motor Failure - U1-4 Drum Motor Failure The Drum Cartridge drive motor failed.
Causes: • Drum Cartridge • Fuser • Motor Assembly • Engine Control Board
Remedy: 1 Check the Fuser installation. Is the Fuser installed properly? Go to Step 2. Correct the Fuser. 2 Check the Drum Cartridge installation. Is the Drum Cartridge installed properly? Go to Step 3. Correct the installation. 3 Test the Drum Motor. Run the Service Diagnostics Drum Motor test. Does the motor run? Go to Step 4. Verify motor installation. Go to Step 5. 4 Check the Motor Assembly installation. Remove the Upper Rear Cover. Is the Motor installed properly? Replace the Engine Control Board. Correct the installation. 5 Check Drum Motor rotation. Can the rotor be rotated by hand without excessive load? Go to Step 6. Verify installation. 6 Check the Motor Assembly connection. Are P/J214 and P/J408 connected? Go to Step 7. Connect the Motor. 7 Check continuity between the Motor Assembly and Engine Control Board. Is there continuity on each wire between P/ J214 <=> P/J408? Go to Step 8. Repair the wiring. 8 Check for +24 V to the Motor. Is there +24 V across P/J214-1/-2 (+) <=> ground? Replace the Motor Assembly. Replace the Engine Control Board.
Code: U3-3
Description: Laser Unit Failure - U3-3 Laser Power The Laser Assembly has failed.
Remedy: 1 Check the Drum Cartridge installation. Is the Drum Cartridge installed properly? Go to Step 2. Correct the installation. 2 Check the Laser Assembly installation. Is the Laser Assembly installed properly? Go to Step 3. Correct the Laser Assembly. 3 Check the Laser Assembly connection. Are P/J140 and P/J406 connected? Go to Step 4. Connect the Laser. 4 Check the Laser Assembly connections. Are P/J130, P/J620 and P/J406 connected? Go to Step 5. Connect P/J130, P/J620 and P/ J406. 5 Check continuity between the Laser Assembly and the Engine Control Board. Is there continuity on each wire between P/ J140 <=> P/J406? Go to Step 6. Repair the wiring. 6 Check continuity between the Laser Assembly and the Engine Control Board. Is there continuity on each wire between P/ J130 <=> P/J406? Go to Step 7. Repair the wiring. 7 Check for +5 V to the Laser Assembly. Is there +5 V across P/J140-8 (+) <=> ground? Go to Step 8. Replace the Engine Control Board. 8 Check for +24 V to the Laser. Is there +24 V across P/J130-5 (+) <=> ground? Replace the Laser Assembly REP 5.10). Replace the Engine Control Board.